Merchandise Executive (WW)

Lane Crawford (Hong Kong) Ltd; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Benefits offered by this job

Staff discount

Staff sales

Learning & development

Wellbeing programmes

Job summary

Lane Crawford (Hong Kong) Ltd is seeking a Merchandise Executive to support Buyers in merchandise selection and order placement for collaborations with influencers, designers, and exclusive pop-up collections. You will work with initiative owners to bring projects to life.

Your role includes analyzing sales trends, coordinating PO data and shipments, and collaborating with marketing for campaigns, while maintaining strong vendor relationships and attention to detail.

Qualifications

• Higher Diploma or above in Textile / Fashion Design, Logistics and Supply Chain or related discipline.
• Experience in customer service, vendor liaison, shipping/logistics, retail/wholesale merchandising.
• Strong Excel skills including VLOOKUP and Pivot Tables.
• Attention to detail, interpersonal and organizational skills.
• Team player with responsibility and accountability.

Responsibilities

• Analyse product sales trends and provide feedback to Buyers on seasonal buys.
• Coordinate purchase orders, proforma invoices, shipments and merchandise samples with brand partners and vendors.
• Track PO data in the system and manage merchandise details.
• Collaborate with Retail Store Team on shipment information, price changes and sales periods.
• Provide materials for training on trends/products.
• Support Marketing/Communications for campaigns.

Skills

Excel (VLOOKUP & Pivot)

Attention to detail

Interpersonal skills

Team player

Education

Higher Diploma or above in Textile / Fashion Design, Logistics and Supply Chain

Job description

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Lane Crawford is an internationally renowned luxury department store with over 175 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values. As a Merchandise Executive, you will be a partner to the Buyer supporting the merchandise selection and order placement for innovative programs that integrate collaborations with key influencers, designers, and celebrities, as well as exclusive pop-up collections featuring stylists and tastemakers. Working closely with the initiative owners and buyers to bring the projects to live.

The Role

• Analyse product sales trends and data through merchandising reports and give feedback and recommendations to Buyers on potential adjustments to future seasonal buys
• Partner closely with brand partners and vendors on purchase orders / proforma invoice checking, shipment / delivery follow up as well as merchandise samples coordination and any other product information updates
• Oversee merchandise details by delivering and tracking purchase order data in the system in a timely manner
• Partner with our Retail Store Team regularly on product shipment information, price change, sale period and any other updates
• Provide supporting on trend / product materials for training
• Work together with internal stakeholders including Marketing and Communications Department to support our award-winning marketing campaigns

The Ideal Candidate

• Higher Diploma or above in Textile / Fashion Design, Logistics and Supply Chain or other related discipline
• Relevant working experience in customer service, liaising with multiple vendors, administrative support in shipping / logistics, retail and / or wholesale merchandising
• Numbers driven with excellent Excel skills and knowledge including VLOOKUP and Pivot Tables
• Attention to detail and good interpersonal and organization skills
• Good team player with strong sense of responsibility and accountability

At Lane Crawford you work hard and play hard while we take care of your wellbeing. Your annual holiday leave is supplemented by special leave for birthday and work anniversaries, time off to celebrate key holidays and Summer Fridays. Our enhanced medical, dental, pension benefits and life insurance give you peace of mind. And it’s true, that all our permanent staff can enjoy staff discount and visit our legendary staff sales!You can develop your skills and knowledge on the job supported by curated learning experiences at The Academy, and have the opportunity to work with, and be exposed to, a team of internationally minded professionals who will support and stretch your career development. We offer staff wellness programmes to nurture mind, body and spirit in our head office and stores. We treasure opportunities to come together, whether it’s at an office Happy Hour, networking in the "Gin Den" or our Talk of The Town Staff Parties.

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