Senior Payments & Operations Specialist

DBS Bank Ltd; Hong Kong; Sur place; HKD 201 000 - 290 000; Plein temps

Résumé du poste

DBS Bank Ltd in Hong Kong is seeking an Operations professional to handle daily transaction processing, including inward and outward CHATS/TT and fund transfers, while ensuring quality controls and policy compliance. You will support customer instructions and respond to inquiries from internal and external partners.

The role emphasizes collaboration with team members, adherence to risk controls, and participation in initiatives such as BCP coordination.

Responsabilités

• Handle the processing of inward / outward CHATS & TT, fund transfer and related activities in accordance with procedures and risk control.
• Handle the receipt of customer instructions and confirmation with customers per guidelines and service standards.
• Respond to inquiries from internal / external partners on transaction processing and related matters.
• Perform general clerical tasks, such as reconciling work, filing, etc.
• Suggest streamlining operational procedures to increase productivity and enhance controls via DBS Management System.
• Support initiatives and act as coordinator (e.g. BCP coordinator, PC coordinator).
• Coordinate with section members to complete responsibilities and promote open communication.
• Comply with UDMA Policy and governance processes; support related tasks where required.
• Adhere to Bank, HKMA, MAS rules and regulatory requirements for operations.
• Escalate exceptional / suspicious transactions per Incident Management Policy.
• Public holiday duty may be required.

Description du poste

DBS Bank Ltd in Hong Kong is seeking an Operations professional to handle daily transaction processing, including inward and outward CHATS/TT and fund transfers, while ensuring quality controls and policy compliance. You will support customer instructions and respond to inquiries from internal and external partners.

The role emphasizes collaboration with team members, adherence to risk controls, and participation in initiatives such as BCP coordination.