Senior Operations & Administrative Specialist

TOUCH Community Services; Hong Kong; On-site; HKD 268,000 - 469,000; Full time

Job summary

TOUCH Community Services in Hong Kong seeks a Senior Officer to provide administrative and operational support across Home Nursing, Home Medical and Home Therapy services. You will work closely with clinical teams to keep day-to-day operations efficient, timely and accurate, and you will compile monthly statistics and prepare operational reports.

Responsibilities include coordinating client appointments and home visits, supporting NEHR access administration, producing tables, charts and slides

Qualifications

• Diploma in Business Administration, Healthcare Administration or related field.
• Strong administrative, coordination and organisational skills.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook and Word) and confidence using electronic systems and databases.
• Good written and verbal communication skills, with the ability to engage clients, caregivers and stakeholders effectively.

Responsibilities

• Coordinate client appointments, home medical visits and related care arrangements, and keep client records and service information accurate, up to date and shared with the relevant parties.
• Support NEHR access administration, including a monthly review of staff access against system-generated reports to confirm that access remains appropriate and up to date.

Skills

Strong administrative

Coordination

Organisational skills

Communication skills

Education

Diploma in Business Administration, Healthcare Administration or related field

Tools

Microsoft Office

Job description

TOUCH Community Services in Hong Kong seeks a Senior Officer to provide administrative and operational support across Home Nursing, Home Medical and Home Therapy services. You will work closely with clinical teams to keep day-to-day operations efficient, timely and accurate, and you will compile monthly statistics and prepare operational reports.

Responsibilities include coordinating client appointments and home visits, supporting NEHR access administration, producing tables, charts and slides