Operations Specialist: Client Services & Records

Kohle Services Limited; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Benefits offered by this job

5-day workweek

On-the-job training

13th month salary/bonus

Bank holidays & birthday leave

Medical Insurance / Dental Cover

Job summary

Kohle Services Limited in Hong Kong is seeking an Operations Officer to support the Client Service Team and Operations with clerical tasks and customer care. You will organize client records, update reports and assist with various platforms, while maintaining accuracy and deadline-driven performance.

This role offers a five-day workweek, on-the-job training, medical benefits, and a 13th-month salary bonus in a dynamic, fast-paced environment.

Qualifications

• Post-secondary education is preferred with 1-2 years in services.
• Must have fast Chinese typing (40 wpm) and English typing (60 wpm).
• Responsible, mature, detail-oriented.
• Good numerical sense and teamwork.

Responsibilities

• Provide clerical support to the Client Service Team/Operations.
• Offer customer care and tech support, including troubleshooting.
• Organize and manage client records accurately.
• Update and maintain various reports and client databases.
• Assist in ad-hoc projects as directed by Department Head.

Skills

Attention to detail

Team player

Time management

Numerical sense

Self-initiative

Education

Post-secondary education

Job description

Kohle Services Limited in Hong Kong is seeking an Operations Officer to support the Client Service Team and Operations with clerical tasks and customer care. You will organize client records, update reports and assist with various platforms, while maintaining accuracy and deadline-driven performance.

This role offers a five-day workweek, on-the-job training, medical benefits, and a 13th-month salary bonus in a dynamic, fast-paced environment.