Senior Officer - Operation Services (4 months contract)

Delken Group Limited; Hong Kong; On-site; HKD 167,000 - 257,000; Part time

Job summary

Delken Group Limited is seeking a Senior Officer - Operation Services for a 4-month contract to support the incubation centre in Hong Kong. The role focuses on administrative duties, customer service, and coordination of move-in/out logistics and licenses.

The candidate will manage incubatee enquiries, conduct briefing sessions, review access cards and memberships, and produce monthly reports while ensuring adherence to policies and procedures. Strong bilingual capabilities are required.

Qualifications

• Associate degree or above with relevant experience.
• 2-3 years in customer service and general administration support.
• Good team player and willing to go the extra mile.
• Attention to detail, organized and self-motivated.
• Excellent written and spoken English and Chinese (Cantonese/Putonghua).

Responsibilities

• Provide administrative support to centre services, handle incubatee enquiries, move-in/out logistics, office relocation and license preparation.
• Handle briefing sessions and introduce incubation centre services to new incubatees.
• Review access card applications and memberships, coordinating with incubatees and Account Managers.
• Provide monthly reporting and update records for related policies and documentation.
• Perform other duties and ad-hoc projects as assigned by supervisor.

Skills

Customer service

Administrative support

Team player

Attention to detail

Interpersonal communication

Bilingual English/Chinese

Education

Associate degree or above

Tools

MS Office

Job description

Senior Officer - Operation Services (4 months contract)

• 7/F Incubation Centre, N.T., HK

Our client is a sizable firm that focuses in innovation and technology.

Responsibilities:

• Provide administrative support to centre services, handle incubatee enquiries, move-in/out logistics, office relocation and license preparation.
• Handle briefing session and introduce incubation centre services to new incubatees.
• Review the access card application and membership by coordinating with Incubatee and Account Managers
• Provide monthly reporting and assist to update record for related policy, procedures and documentations
• Perform any other duties and ad-hoc project as assigned by supervisor

Requirements:

• Associate degree graduate or above with a min of 2 - 3 years of experience in customer service and general administration support
• Good team player and willing to go for extra miles
• Attentive to details, organized, self-motivated with mature personality
• Customer-oriented with strong interpersonal and communication skills
• Good command of both written and spoken English and Chinese (Cantonese and Putonghua)
• Proficiency in PC applications including Chinese word processing