Senior Officer – Administration & Quality Assurance

Shun Tak Property Management Limited; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

Shun Tak Property Management Limited in Hong Kong seeks a Senior Officer – Administration & Quality Assurance to lead office administration, purchasing and QA/ISO compliance. The role requires strong coordination with internal teams and external vendors to ensure service quality and policy adherence.

The candidate should have a Diploma or higher in related fields and at least five years of relevant experience, with proficiency in MS Office and familiarity with ISO standards.

Qualifications

• Diploma/Higher Diploma or above in Business Administration, Property Management, Computer Science/Information Technology or a related discipline.
• Minimum 5 years of relevant working experience in office administration, purchasing or vendor management.
• QA/ISO-related experience is an advantage.
• Familiar with ISO 9001/ISO 14001/ISO 45001 and related documentation/audit requirements.

Responsibilities

• Provide general administrative and clerical support including travel arrangements and meeting coordination.
• Manage office operations and facilities matters including renovation and relocation projects.
• Organize meetings, conferences, events and staff activities.
• Assist in planning and implementing office administration policies; liaise to ensure policy compliance.
• Handle purchasing and maintain supplier/contractor database.
• Coordinate with vendors/contractors on system maintenance and follow-up actions.
• Perform ad hoc projects as assigned.

Skills

MS Office

Coordination

Cross‑functional communication

Negotiation

Problem solving

Decision making

Follow‑through

Education

Diploma/Higher Diploma in Business Administration

Property Management

Information Technology

Tools

M18 system

Vendor management tools

Job description

Senior Officer – Administration & Quality Assurance

Shun Tak Property Management Limited is a wholly – owned subsidiary of the Shun Tak Group currently managing a portfolio of residential, commercial and industrial properties in Hong Kong and Macau. It is also the first Hong Kong property management company accredited with the ISO 9001:2000 certification in Macau. We are now inviting applications for the following position:

Job Duties:

Provide general administrative and clerical support, including carpool, travel arrangements, hotel bookings, meeting coordination and office documentation.

Manage office operations and facilities matters, including office maintenance, seating arrangements, renovation and relocation/reset projects

Organize meetings, conferences, company events and staff activities.

Assist in planning, formulating and implementing office administration policies and guidelines; liaise with Group Office Administration to ensure implementation and compliance with Group policies.

Handle the full spectrum of office administration and purchasing functions, including establishing, maintaining and regularly updating the supplier/contractor database.

Liaise and coordinate with external vendors and service providers; monitor, evaluate and review service quality regularly (including renewals, quotation comparisons and service level follow-up).

Coordinate with vendors/contractors on M18 system maintenance and related follow-up actions.

Perform other ad hoc projects and duties as assigned.

Requirements / Qualifications:

Diploma / Higher Diploma or above in Business Administration, Property Management, Computer Science/Information Technology or a related discipline.

Minimum 5 years of relevant working experience in office administration / purchasing / vendor management; QA/ISO-related experience is an advantage.

Familiar with ISO 9001 / ISO 14001 / ISO 45001 management systems and related documentation/audit requirements is an advantage.

Strong coordination and organizational skills with effective cross‑functional communication; good at negotiation, problem solving, decision making and follow‑through.

Detail‑minded, responsible, proactive and positive; able to work independently and as a team player.

Proficient in MS Office and general computer applications; experience with M18 and/or related systems is an advantage.

Good command of spoken and written English and Chinese.

Shun Tak Holdings Limited is a leading listed conglomerate with core businesses in the travel and tourism, property development and management, retail and other associated businesses.

The information supplied by the applicants will be used in accordance with the Personal Data (Privacy) Policy of Shun Tak Group (a copy of which will be provided upon request). Only shortlisted candidates will be notified. www.shuntakgroup.com [link removed]