Senior Network Support Engineer - Switches, Routers & Firewalls (On-Call)

Classy Wheeler Limited; Hong Kong; On-site; HKD 260,000 - 420,000; Full time

Benefits offered by this job

Medical benefits

Annual leave 7 days

Job summary

Classy Wheeler Limited in Hong Kong (West Kowloon District) is seeking a Network Support Specialist to install, deploy, maintain and troubleshoot network infrastructure including switches, routers, firewalls and related systems. The role requires on-call standby and shift duties.

You will support Internet, Intranet, website and application systems, monitor capacity, maintain high availability, and work with cross‑functional teams to ensure smooth daily operations.

Qualifications

• Minimum 4 years of network administration and support experience.
• Hands-on with switches, routers, firewalls and related devices.
• Good knowledge of Windows, Linux, VMware and storage systems.

Responsibilities

• Perform network installation, deployment, maintenance and troubleshooting.
• Provide on-call support for production incidents and shift duties.
• Support Internet, Intranet, Website and application systems.
• Assist in monitoring, capacity planning and high availability.
• Collaborate with cross-functional teams for daily network ops.

Skills

Network administration

Troubleshooting

On-call support

Education

Bachelor's degree in Information Technology or related

Tools

Switches

Routers

WiFi controllers

IPS/IDS

Firewalls

Load balancers

Windows

Red Hat Linux

VMware

SAN Storage

TCP/IP

Job description

Classy Wheeler Limited in Hong Kong (West Kowloon District) is seeking a Network Support Specialist to install, deploy, maintain and troubleshoot network infrastructure including switches, routers, firewalls and related systems. The role requires on-call standby and shift duties.

You will support Internet, Intranet, website and application systems, monitor capacity, maintain high availability, and work with cross‑functional teams to ensure smooth daily operations.