Senior Network Support Engineer - 24/7 On-Call

Swing Consulting Ltd.

Hong Kong

On-site

HKD 334,800 - 446,400

Full time

14 days+

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Benefits offered by this job

10-20 Days Annual Leave
5-day Work Week

Job summary

A leading consulting firm in Hong Kong is looking for a Senior Network Support professional. The role involves performing installation and maintenance of server and network infrastructure, providing technical support, and troubleshooting connectivity issues. Candidates should possess a Diploma or Degree in IT and at least 4 years of experience. Proficiency in English and Cantonese is essential. Additionally, the position offers benefits like 10-20 days of annual leave and requires on-call support.

Qualifications

  • At least 4 years of relevant working experience in network support.
  • Hands-on experience in network monitoring and troubleshooting.
  • Knowledge in LAN/WAN network environment required.

Responsibilities

  • Perform server and network infrastructure installation and deployment.
  • Support network connectivity issues including IP addressing and VPN.
  • On-call support for production incidents as required.

Skills

Server and network infrastructure installation
Technical support for Internet, Intranet, and user applications
Network connectivity troubleshooting
Excellent communication in Cantonese and English

Education

Diploma / Degree in IT, computer science or related field

Tools

Switch
Router
Wi-Fi Controller
Firewall
Load Balancer
TCP/IP
Microsoft Windows
Red Hat Linux
VMware

Job description

A leading consulting firm in Hong Kong is looking for a Senior Network Support professional. The role involves performing installation and maintenance of server and network infrastructure, providing technical support, and troubleshooting connectivity issues. Candidates should possess a Diploma or Degree in IT and at least 4 years of experience. Proficiency in English and Cantonese is essential. Additionally, the position offers benefits like 10-20 days of annual leave and requires on-call support.
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