Senior Network Engineer/Network Engineer, Infrastructure, ITG

Fubon Bank (Hong Kong) Limited; Hong Kong; On-site; HKD 300,000 - 480,000; Full time

Job summary

Fubon Bank (Hong Kong) Limited is seeking an Infrastructure Engineer to manage and support 7x24 network services including voice, data, and security infrastructure. You will participate in IT projects, implement network solutions, and provide operations support to ensure high availability.

You will collaborate with IT teams, vendors and business users, perform troubleshooting, monitor performance, and prepare documentation such as procedures, diagrams and capacity reports.

Qualifications

• Diploma or university degree in a computer-related field.
• CCNA, CCNP and ITIL certifications; CISSP/CCIE are an advantage.
• 3+ years in network infrastructure support (engineer) or 5+ years in senior roles in banking/IT.
• Hands-on with network equipment, firewall, VPN, NAC, proxy, load balancer, IP phone/PABX and voice recording systems.
• Experience with network management tools: SolarWinds, WhatsUp Gold, CiscoWorks.
• Strong written/spoken English, Cantonese and Mandarin.

Responsibilities

• Manage and support 7x24 network services including voice and data, infrastructure environment and products.
• Participate in IT projects to set up network infrastructure and provide support.
• Communicate with other IT support teams, vendors and users for service requests and changes.
• Troubleshoot and resolve production network issues; monitor and tune network performance.
• Prepare network infrastructure documentation, diagrams, procedures, and capacity planning reports.
• For Senior Engineer, assist Section Head to train junior engineers and manage vendor SLAs.

Skills

CCNA

CCNP

ITIL

Firewall

Load balancer

VPN

PABX

Windows

Linux

NAC

Education

Diploma/University

Tools

SolarWinds

WhatsUp Gold

CiscoWorks

Job description

Manage and support 7x24 network, including voice and data, infrastructure environment and products

Participate in various IT projects to setup network infrastructure and provide support

Communicate with other IT support teams, vendor and users for network service requests and changes

Troubleshooting and solving network related production issue. Network infrastructure performance monitoring and tuning

Prepare network infrastructure related document, including but not limited to procedures, diagrams, standard operation process and capacity planning report

• For Senior Engineer, assist Section Head to train junior engineers, plan for daily support activities and manage vendor to meet defined SLA

Requirements

• Diploma / University graduate in Computer related field
• CCNA, CCNP and ITIL certificates
• CISSP and CCIE certificates are an advantage
• For engineer, at least 3 years working experience in network infrastructure support
• For Senior engineer, at least 5 years working experience in all rounded IT network and security solution design, maintenance and support in Banking industries or IT related field
• Hands-on experience on network equipment, firewall, Internet gateway proxy, load balancer, VPN, NAC
• Solid experience on network management utilities, such as SolarWind, WhatsUpGo and Ciscowork
• Solid experience in IP phone & PABX and voice recording system
• Knowledge in Windows and Linux platformIndependent working ability to complete assigned tasks
• Ability to coordinate and communicate effectively with other technologists and business partners to maintain a secure and reliable network infrastructure
• Good communication, presentation and interpersonal skills
• Good command of written and spoken in English, Cantonese and Mandarin

*All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website:http://www.fubonbank.com.hk/web/html/sh_careers_e.html

Key Questions

Which of the following statements best describes your right to work in Hong Kong?

Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor of investment solutions and services, supported by a broad range of products, a talented and dynamic team. In line with our business expansion, we are inviting committed professionals to join our team. If you have the passion and belief that you can grow with our business, and contribute to our success, capitalize on this career opportunity.

Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than You Expect" , is also a leading distributor of investment solutions and services, supported by a broad range of products, a talented and dynamic team. In line with our business expansion, we are inviting committed professionals to join our team. If you have the passion and belief that you can grow with our business, and contribute to our success, capitalize on this career opportunity.

What can I earn as an Infrastructure Engineer