Senior Manager, PMO & Planning

TAL Apparel Limited; Hong Kong; On-site; HKD 900,000 - 1,600,000; Full time

Job summary

TAL Apparel Limited in Hong Kong seeks a Senior IT Manager, PMO & Planning to lead technology portfolio governance, budgeting, forecasting and performance reporting. You will consolidate information for VP Corporate IT and CTO, guiding prioritisation and decision-making across multiple IT initiatives.

The role requires extensive PMO experience, stakeholder management and vendor coordination within a complex organisation. A strong foundation in IT service management is essential.

Qualifications

• Bachelor's degree in IT, CS, Business, Project Management or a related discipline.
• PMP, PRINCE2, ITIL or equivalent certification preferred; Agile/Scrum certification or experience is an advantage.
• 10-12 years of relevant Technology/IT experience, including PMO, portfolio management, IT governance or Technology planning.
• Strong experience in project and portfolio governance, demand management, budgeting, forecasting and performance reporting.
• Experience with IT service management and change/release processes.
• Ability to analyse portfolio, financial and operational information to support senior-management decisions.
• Experience working across Technology teams and business stakeholders in a complex organisation.
• Experience with Technology vendors, contracts, licences and procurement.
• Proven ability to improve processes, governance and reporting; ownership of enterprise Technology strategy is not required.

Responsibilities

• Oversee PMO and portfolio governance for Technology initiatives, including stage gates, standards, tools, health checks, reporting and benefits tracking.
• Maintain and improve project-management methods, providing templates, tools, guidance and coaching to Product Engineers and project teams.
• Oversee IT service-management processes for incidents, problems, requests, SLAs and the service catalogue; monitor KPIs and coordinate improvements.
• Coordinate Technology demand management, consolidating requests, supporting initial assessment and sizing with IT Directors, and maintaining prioritised demand and capacity views for VP review.
• Coordinate change and release governance, supporting CAB processes and ensuring operational stability, risk and business readiness are considered.
• Lead Technology budgeting, forecasting and financial reporting, including budget consolidation, variance analysis, contracts, licences, renewals and vendor performance.
• Maintain Technology policies, governance and compliance controls; support audits, track remediation and recommend improvements.
• Prepare portfolio, financial and service-performance analysis for the VP Corporate IT and CTO, highlighting risks, priority conflicts, capacity issues and decisions required.

Skills

PMO governance

Portfolio governance

Budgeting & forecasting

Performance reporting

Stakeholder management

IT service management

Change/release governance

Vendor management

Analytical ability

Education

Bachelor's degree in IT/CS/Business/PM

PMP/PRINCE2/ITIL certification

Agile/Scrum certification or experience

Job description

The Senior IT Manager, PMO & Planning manages the processes and standards supporting Technology portfolio planning, governance and performance management. The role coordinates project governance, demand management, service and change management, budgeting, forecasting, procurement and reporting within established Technology frameworks. It provides the VP Corporate IT and CTO with consolidated portfolio, financial and service information and recommendations to support effective planning, prioritisation and decision-making.

Key Accountabilities

• Oversee PMO and portfolio governance for Technology initiatives, including stage gates, standards, tools, health checks, reporting and benefits tracking.
• Maintain and improve project-management methods, providing templates, tools, guidance and coaching to Product Engineers and project teams.
• Oversee IT service-management processes for incidents, problems, requests, SLAs and the service catalogue; monitor KPIs and coordinate improvements.
• Coordinate Technology demand management, consolidating requests, supporting initial assessment and sizing with IT Directors, and maintaining prioritised demand and capacity views for VP review.
• Coordinate change and release governance, supporting CAB processes and ensuring operational stability, risk and business readiness are considered.
• Lead Technology budgeting, forecasting and financial reporting, including budget consolidation, variance analysis, contracts, licences, renewals and vendor performance.
• Maintain Technology policies, governance and compliance controls; support audits, track remediation and recommend improvements.
• Prepare portfolio, financial and service-performance analysis for the VP Corporate IT and CTO, highlighting risks, priority conflicts, capacity issues and decisions required.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, Project Management or a related discipline. PMP, PRINCE2, ITIL or equivalent certification preferred; Agile/Scrum certification or experience is an advantage.
• 10-12 years of relevant Technology/IT experience, including PMO, portfolio management, IT governance or Technology planning.
• Strong experience in project and portfolio governance, demand management, budgeting, forecasting and performance reporting.
• Experience with IT service management and change/release processes.
• Ability to analyse portfolio, financial and operational information to support senior-management decisions.
• Experience working across Technology teams and business stakeholders in a complex organisation.
• Experience with Technology vendors, contracts, licences and procurement.
• Proven ability to improve processes, governance and reporting; ownership of enterprise Technology strategy is not required.

Benefits

• We offer a 5-day working week, a competitive remuneration package and generous fringe benefits.
• Excellent on-the-job training and development will also be provided.