Senior Manager, APAC Inbound Transportation

Capri Holdings Limited; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Capri Holdings Limited in Hong Kong seeks a Lead International Logistics for APAC with full accountability for regional performance. Lead a small team, manage daily operations and drive KPI improvements across the region.

You will coordinate inbound transportation, collaborate with DCs, planning teams, and 3PLs to ensure on-time delivery while optimizing cost and service levels. Strong leadership and cross-cultural communication are essential.

Qualifications

• Bachelor's Degree in Supply Chain Management, Business Logistics, or related field
• Minimum 10 years relevant APAC experience in retail/FMCG for large MNCs
• 5+ years direct team management experience with proven development of people and performance
• Strong leadership, accountability and stakeholder collaboration across teams
• Excellent English and Chinese (Cantonese and Mandarin)
• Proficient in ERP systems and MS Office applications
• Experience with 4PL structures and vendor management

Responsibilities

• Lead APAC International Logistics with regional performance accountability
• Build and manage a high-performing team of 3 with clear KPI ownership
• Represent International Logistics in APAC for 4PL structure meetings
• Align with BU and Brand needs; explain metrics to stakeholders
• Coordinate inbound transport from factories to DCs across APAC
• Drive cost/service improvements with carriers and 3rd party providers
• Own POs and shipments to ensure lead times and DC delivery
• Ensure compliance and documentation for shipments

Skills

APAC logistics leadership

Team management

KPI reporting

Vendor management

Cross-cultural collaboration

Negotiation

ERP systems

MS Office

English & Chinese

Cost optimization

Education

Bachelor's Degree in SCM or related field

Tools

MS Office

ERP systems

Job description

• Lead International Logistics in APAC with full accountability for regional performance
• Develop, build and evolve a high-performing team of 3 with clear ownership and accountability for daily operations, KPI performance and continuously raising KPI targets over time
• Support the 4PL structure and related meetings by representing International Logistics in APAC
• As regional leader for International Transport, ensure understanding of BU and Brand needs. Explain metrics in a way that is relevant and understandable by stakeholders
• Engage with local DC operations and Planning teams to ensure seamless flow of shipments from factory to DC.
• Participate as an active and engaged member of the regional operations team that drives/creates/ supports initiatives that drive value to BUs and Brands
• Own and manage end-to-end inbound transportation for all brands with the team, with accountability for service, cost, compliance and delivery performance
• Team owns inbound transportation for product delivering direct to Shenzhen, Hong Kong, Shanghai, Japan, Korea, Australia and other APAC markets as necessary
• Ensure team tracks purchase orders and shipments from booking to DC and ensures lead times are met and orders arrive at DC on or before PO in DC dates
• Import document validation to improve timeliness of deliveries, application of free trade agreements. Support exception and error management
• Work with Customs brokers team and DC to ensure delivery can be completed timely and accurately
• Drive RFQ process to negotiate best rates on ocean and air modes to get capacity at desired service levels
• Develops strong partnership with logistics leaders, vendors, carriers and 3rd party service providers to help drive best-in-class service to agreed SLAs to the three brands
• Drive process and cost improvement by identifying and analyzing the operations as well as approving different mode of transportation for deeper dive cost impact for each brand.
• Support S&O and S&OP team with Inbound Transportation KPIs, performance and ocean and air market insights for APAC
• Coordinate with US team to gather MBR cost analysis and shipping metrics for an internal MBR presentation as well as MBR presentation for each region
• Coordinate feedback from DCs about factories compliance to shipping manual
• Own the KPI and analytics and collaborate with Global Analytics team based in USA to develop relevant reports, and KPI that will help drive best-in-class performance for the region
• Own and remain accountable for the performance of third-party service providers—including carriers, NVOCCs and the Origin Cargo Manager—against agreed service, cost and compliance expectations
• Manage exceptions and claims with vendor, carrier and 3rd party service provider
• Work with origin cargo manager on freight consolidation to maximize load utilization while not delaying shipments

REQUIRED WORK EXPERIENCE, SKILLS AND QUALIFICATIONS

• Minimum 10 years relevant experience in retail / FMCG industry within APAC region for large MNCs
• At least 5 years experience in directly managing team of subordinates with proven track record of developing people and performance management.
• Bachelor's Degree in Supply Chain Management, Business Logistics, or related field
• Familiar with FMCG, retail industry and logistics operations and strong logistics industry networking is highly preferred
• Strong interpersonal, leadership, people management and negotiation skills, with a demonstrated ownership mindset, personal accountability for results, and the ability to establish clear accountability across teams while maintaining positive working relationships with internal and external stakeholders at all levels
• Strong business acumen, problem solving and strategic thinking skills
• Good cross-cultural awareness, adaptability and agility. Need to work with teams globally
• Organized, customer-oriented and detail-minded
• Proficient in MS offices applications and good knowledge of ERP systems
• Excellent command of spoken and written English and Chinese in both Cantonese and Mandarin
• Effective and insightful presentation skills. Should be able to present operational and financial KPIs by providing clear and valid reasons. Near weekly need to present performance of inbound transportation and vendor performance to senior leaders.