SENIOR INFORMATION TECHNOLOGY OFFICER

Hkapa; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Benefits offered by this job

Leave benefits

Medical benefits

Dental benefits

Job summary

The Hong Kong Academy for Performing Arts (HKAPA) seeks an IT professional to serve as the primary technical specialist for the Ellucian Banner ERP System. The role covers system development, operations, user support, troubleshooting, and enhancement requests for the ERP and related applications.

You will analyse business requirements, build integrations between Banner and other systems, create APIs, automated workflows and electronic forms, and develop reports and dashboards to support

Qualifications

• Experience with ERP systems and data integration.
• Ability to develop APIs, automated workflows, and electronic forms.
• Experience building reports and dashboards to support decision-making.

Responsibilities

• Manage Ellucian Banner ERP development, operations, and user support.
• Develop integrations between Banner and other systems, and create APIs.
• Design reports and data extraction solutions to support management decisions.
• Collaborate with offices to drive digital transformation while ensuring data security and compliance.

Skills

Banner ERP

System integrations

Data reporting

Job description

In a city renowned for its international outlook and connectivity, The Hong Kong Academy for Performing Arts (HKAPA) plays a unique and influential role in nurturing future generations of performing artists, including performers, practitioners, designers, and technicians. Ranked 10th in the 2026 QS World University Rankings for Performing Arts and 1st in Asia, the Academy and its Schools of Chinese Opera, Dance, Drama, Film & Television, Music, and Theatre & Entertainment Arts form a vibrant centre of practice, production, teaching, and practice-as-research. Its outstanding reputation is reinforced by the quality of its graduates and its partnerships with centres of excellence locally, regionally, and internationally. Through international residencies, visiting artists, and a distinguished alumni network—including some of the most respected professionals in their disciplines—the Academy is committed to training future world-class performers and practitioners.

The postholder reports to the Head of Information Technology and serves as the primary technical specialist for the Ellucian Banner ERP System. The incumbent is responsible for managing system development, operations, user support, troubleshooting, and enhancement requests related to the ERP system and other home-grown applications. Key duties include analysing business requirements and proposing innovative technology solutions for application development and enhancement, developing integrations between the Banner System and other applications, systems, and platforms, as well as creating APIs, automated workflows, and electronic forms to improve operational efficiency. The role also involves developing reports, dashboards, and data extraction solutions to support management decision-making, collaborating with various offices and stakeholders to implement digital transformation initiatives, and ensuring application security, data integrity, and compliance with the Academy’s policies and industry best practices. In addition, the incumbent will perform other IT administrative and support duties as assigned by supervisors.

TERMS OF APPOINTMENT

Appointment will be on a two-year renewable contract, subject to performance and mutual agreement. A gratuity payment may be granted upon satisfactory completion of the full contract. Fringe benefits include leave, medical, and dental benefits. The starting salary will be commensurate with qualifications and experience.

HKAPA is an equal opportunity employer.

Personal data collected will be used for recruitment-related purposes only.

Statement

HKAPA is an equal opportunity employer. Personal data collected will be used for recruitment-related purposes only.