Senior Human Resources Manager (Retail Operations)

Neo Derm; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Benefits offered by this job

Worldwide medical cover

Birthday leave

Staff purchase discounts

Charity leave

Competitive remuneration

Job summary

Neo Derm is seeking a result-driven Senior Human Resources Manager (Talent Acquisition) to oversee TA activities within our retail operations. You will lead the TA department, shape staffing strategies, and attract frontline talent in a fast-paced, data-driven environment.

The ideal candidate has 10+ years in TA leadership, beauty/retail FMCG experience, strong stakeholder management, KPI development, and a proven ability to implement standardized processes aligned with business goals.

Qualifications

• Degree in HR or related field.
• 10+ years in talent acquisition leadership.
• Beauty/retail/FMCG experience a plus.
• Strong communication across all levels.
• Proven team management and analytical skills.
• Ability to lead in a fast-paced, data-driven environment.
• Negotiation and stakeholder engagement experience.
• Regulatory knowledge and compliance awareness.
• Develop KPIs and recruitment standards.
• Experience in reporting and presenting talent metrics.

Responsibilities

• Oversee full spectrum of sourcing, hiring, and employee acquisition.
• Lead and supervise TA team to meet standards.
• Establish standardized recruitment processes aligned with goals.
• Create KPIs and guidelines for hiring practices.
• Develop staffing strategies and retention initiatives.
• Provide advice on human capital issues per regulations.
• Collaborate with executives and hiring teams.
• Produce regular talent reports and metrics.

Skills

Team leadership

Talent acquisition

Recruitment processes

Stakeholder management

Agile mindset

Interpersonal skills

Negotiation

Data analytics

Communication

Fast-paced environment

Education

Graduate degree in HR or related field

Job description

We are searching for a result-driven Senior Human Resources Manager (Talent Acquisition) to provide oversight of talent acquisition activities within our retail operations division. In this role, you will oversee the talent acquisition department and enhance the organization's ability to attract talents and ensure consistent levels of workforce talent. To ensure success of this role, you should be an exceptional leader with track record in talent acquisition in a fast-pace data-driven environment.

Responsibilities

• Oversee full spectrum of sourcing, hiring, and employee acquisition processes with major focuses on strategic human resources planning, recruitment, daily activities for the frontline operation, and employee relations
• Lead and supervise a team to ensure that they are motivated and trained and carry out their responsibilities to the required standards
• Establish a professional, standardized and seamless recruitment process to ensure recruitment standards are aligned with the organization goals
• Creating KPIs and proofing guidelines for hiring practices within the organization
• Cultivate a culture of excellence and developing clear objectives for talent acquisition
• Ensure that talent acquisition projects fall in line with organizational objectives
• Formulate and implement staffing and talent management strategies, policies, and procedures which ensure the effective recruitment and retention of high-quality employees
• Provide pragmatic advice to effectively manage and resolve human capital issues whilst ensuring all activities conform to regulatory/legislative requirements
• Participate in meetings with talent acquisition managers and other executives.
• Develop relationships and collaborate with hiring team members to ensure the effective sourcing and retention of talent.
• Produce regular reports, presentations and data on talent needs, acquisitions, and performance

Skills and Qualifications

• A graduate degree in human resources, industrial-organizational psychology, business management or related discipline
• A minimum of 10 years’ experience working as a talent acquisition manager or head of talent acquisition. Recruitment experience in Beauty, Retail, or FMCG fast-pace industries is an advantage
• Knowledge of hiring processes, skill development, and organizational analysis frameworks.
• Able to communicate with people at all levels of the organization
• Strong track record in providing solutions to enable initiatives and support the organisation’s operational and strategic decisions
• Demonstrable team management experience with strong business acumen and analytical skills
• Agile personality with excellent interpersonal skill with the ability to build relationships with stakeholders
• Effective people management skill and be able to motivate, develop and manage team members’ performance
• Ability to thrive in a fast-paced, adaptive, and demanding environment
• Skilled at negotiation, presentation, and execution.
• Meticulous, hard-working, and goal-driven.

We offer competitive remuneration and a comprehensive benefits packing that includes worldwide medical cover for staff and dependents, birthday and charity leaves, staff purchase discounts, as well as other allowances to the right candidates.

For more information about NeoDerm, please visit our website: https://www.neoderm.com.hk

All personal data collected will be treated in strict confidence and be used for recruitment purposes only. Should you not be contacted within 2 months of the closing date of the advertisement, please consider your application to be unsuccessful.