Senior Hospitality Sales Lead: Groups & Events

Sheraton & Four Points by Sheraton Hong Kong Tung Chung; Hong Kong; On-site; HKD 700,000 - 1,100,000; Full time

Job summary

Sheraton & Four Points by Sheraton Hong Kong Tung Chung seeks an experienced Sales Manager to handle group and catering opportunities, collaborating with on-site resources to coordinate efforts and maximize revenue. The role requires strong market knowledge and cross-channel collaboration to secure optimal business for the hotels.

You will drive proposal creation, contract writing, and customer communications, while building lasting relationships with clients to foster future bookings and

Qualifications

• High Diploma in sales and marketing, guest services, front desk, or related disciplines.
• Minimum 7 year of experience in large scale hotel operation or related professional area.
• Good command of written and conversational English; Mandarin and Cantonese are required.

Responsibilities

• Respond in a timely manner to incoming group/catering opportunities that are within pre-defined parameters.
• Refer opportunities to appropriate sales host if business is outside these parameters.
• Work collaboratively with other sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Understand the overall market, competitors’ strengths and weaknesses, economic trends, supply and demand, etc., and how to sell against them.
• Ensure business booked is within hotel parameters and close the best opportunities for the property based on market conditions and needs.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contracts, customer correspondence).
• Transfer accurate, complete, and timely information to the Event Management Department in accordance with hotel and brand standards.
• Drive customer loyalty through excellent customer service throughout the sales process, building relationships for future bookings.
• Provide coaching to team members to ensure proper work procedures.

Education

High Diploma in Sales & Marketing or related

Job description

Sheraton & Four Points by Sheraton Hong Kong Tung Chung seeks an experienced Sales Manager to handle group and catering opportunities, collaborating with on-site resources to coordinate efforts and maximize revenue. The role requires strong market knowledge and cross-channel collaboration to secure optimal business for the hotels.

You will drive proposal creation, contract writing, and customer communications, while building lasting relationships with clients to foster future bookings and