Senior Change Manager - Middle Office Transformation

Adecco Portugal; Hong Kong Island; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

A leading investment bank seeks a Senior Change Management Manager for middle office operations to guide process transformations, define requirements, and partner with IT and operations teams. Responsibilities include evaluating current processes, running workshops, documenting future-state models, and tracking milestones and risks to ensure on-time delivery.

English and Chinese language skills are preferred.

Qualifications

• 7+ years of experience in Change Management or Business Analysis within financial services.

Responsibilities

• Evaluate current processes and identify opportunities for transformation and improvement.
• Conduct workshops and interviews to gather requirements and validate business needs.
• Create process flow diagrams for current-state and future-state processes.
• Develop business process models for new products and change projects.
• Define and validate new process requirements with operations managers.
• Coordinate with technology teams to translate operational needs into system enhancements.
• Track tasks, milestones, risks, and timelines for projects.
• Act as a liaison between business users and IT to ensure timely delivery.

Skills

Change management

Business analysis

Process mapping

Requirements documentation

Stakeholder management

Analytical skills

UAT

BI tools

Education

Bachelor's degree in Business Administration or related field

Tools

BI tools

Reporting platforms

Job description

A leading investment bank seeks a Senior Change Management Manager for middle office operations to guide process transformations, define requirements, and partner with IT and operations teams. Responsibilities include evaluating current processes, running workshops, documenting future-state models, and tracking milestones and risks to ensure on-time delivery.

English and Chinese language skills are preferred.