(Senior) Business Support Officer

Café de Coral Group Limited; Sha Tin; On-site; HKD 360,000 - 480,000; Full time

Job summary

Café de Coral Group Limited in Hong Kong invites high calibre professionals to apply for the (Senior) Business Support Officer position. The role provides comprehensive administrative support and data analysis across departments including Sales, Marketing, Finance and Operations to drive business decisions.

Responsibilities include organizing meetings, preparing reports and dashboards, maintaining ISO documentation, and coordinating cross-department projects.

Qualifications

• Diploma or degree in Business Administration, Business Management or related discipline.
• 4+ years of relevant experience in business support or similar roles.
• Experience in preparing business documentation, data consolidation, and report preparation.
• Experience coordinating with multiple departments and stakeholders.
• Experience in ISO documentation, tendering, budgeting or CRM/ERP systems would be an advantage.
• Proficient in Microsoft Office; strong English and Chinese communication.

Responsibilities

• Provide administrative and operational support to the department and management.
• Organize and coordinate meetings, calendars, agendas, meeting materials, minutes and follow-up actions.
• Manage incoming and outgoing correspondence, including emails, letters and telephone enquiries.
• Prepare and consolidate reports, presentations, notices and other business documents.
• Facilitate communication and coordination among departments.
• Coordinate and support departmental projects, process improvements and implementation activities.
• Handle confidential information and departmental records with discretion.
• Handle ad hoc assignments and other projects assigned by management and ensure timely completion of assigned tasks.
• Coordinate with internal departments on business projects and customer-related activities.
• Assist in preparing quotations and tender documents.
• Support ISO and compliance documentation preparation and maintenance.
• Provide administrative and analytical support to facilitate business decisions.
• Collect, consolidate and validate data from different sources.
• Prepare regular and ad hoc reports, dashboards and management summaries.
• Maintain accurate databases, reporting templates and departmental records.

Skills

English

Chinese

Microsoft Office

Communication

Coordination

Education

Diploma/ Degree in Business Administration or related

Tools

CRM/ERP systems

Job description

To cope with our business needs, we invite high calibre professional to fill the following position:-

(Senior) Business Support Officer

Key Responsibilities

Administrative and Office Support

Provide comprehensive administrative and operational support to the department and management.

Organize and coordinate meetings, appointments and business activities, including calendars, agendas, meeting materials, minutes and follow-up actions.

Manage incoming and outgoing correspondence, including emails, letters and telephone enquiries, ensuring timely, accurate and professional responses.

Prepare and consolidate reports, presentations, notices and other business documents.

Facilitate communication and coordination among different departments.

Coordinate and support departmental projects, process improvements and implementation activities.

Handle confidential information and departmental records with discretion.

Handle ad hoc assignments and other projects assigned by management and ensure timely completion of assigned tasks.

Business Support and Data Analysis

Coordinate with internal departments, including Sales, Marketing, Finance, Operations, Legal and Procurement, on business projects and customer-related activities.

Assist in preparing quotations and tender documents.

Support the preparation and maintenance of ISO and compliance documentation.

Provide administrative and analytical support to facilitate business decisions.

Collect, consolidate and validate data from different sources.

Prepare regular and ad hoc reports, dashboards and management summaries.

Maintain accurate databases, reporting templates and departmental records.

Job Requirements

Diploma / Degree in Business Administration, Business Management or a related discipline.

4+ years of relevant experiencein business support, commercial administration or a similar role.

Experience in preparing business documentation, data consolidation, and report preparation.

Experience in coordinating with multiple departments and stakeholders.

Experience in ISO documentation, tendering, budgeting or CRM/ERP systems would be an advantage.

Good communication and coordination skills.

Good command of written and spoken English and Chinese.

Proficient in Microsoft Office, particularly Excel, Word and PowerPoint.

We offer a people-oriented working culture with learning & development, career advancement opportunities and care & engagement to our colleagues. In addition, comprehensive package and benefits would be offered to the right candidates, including discretionary bonus, children education fund, mortgage subsidy, comfortable and convenient workplace (5-minute walk from Fo Tan MTR station) with well-equipped staff canteen, job related training subsidy for continuous learning, staff discount and welfare & wellness programs, etc.

Join us and be part of our diverse team. You will learn and develop both professionally and personally. Come and meet our purposeful team and be part of the something big.

We are an EQUAL OPPORTUNITIES EMPLOYER.

All information received will be kept in strict confidence and be used for employment-related purpose only. According to the "Personal Data (Privacy) Ordinance", you have the right to request access to and correction of the personal data reported on the application form, including obtaining a copy of your personal data records. To exercise these rights, please send email to••••@cafedecoral.com to Human Resources Department for processing.

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Incorporated in 1968 and listed on the HKEX in July 1986, Café de Coral Group (SEHK:0341) is one of Asia's largest publicly-listed restaurant and catering groups. With deep roots in Hong Kong, the Group has established its position as a market leader in the fast food industry over the past 50 years.

Our businesses include quick service restaurants, casual dining chains, institutional catering and food processing. We operate over 550 dining outlets and 4 ISO-certified food processing plans in Hong Kong and China.

Placing a high priority on sustainable development and operations, we have been a constituent member of the Hang Seng Corporate Sustainability Benchmark since 2015.

Incorporated in 1968 and listed on the HKEX in July 1986, Café de Coral Group (SEHK:0341) is one of Asia's largest publicly-listed restaurant and catering groups. With deep roots in Hong Kong, the Group has established its position as a market leader in the fast food industry over the past 50 years.

Our businesses include quick service restaurants, casual dining chains, institutional catering and food processing. We operate over 550 dining outlets and 4 ISO-certified food processing plans in Hong Kong and China.

Placing a high priority on sustainable development and operations, we have been a constituent member of the Hang Seng Corporate Sustainability Benchmark since 2015.

What can I earn as a Business Support Officer