Senior Business Support & Data Insights Specialist

Café de Coral Group Limited; Sha Tin; On-site; HKD 360,000 - 480,000; Full time

Job summary

Café de Coral Group Limited in Hong Kong invites high calibre professionals to apply for the (Senior) Business Support Officer position. The role provides comprehensive administrative support and data analysis across departments including Sales, Marketing, Finance and Operations to drive business decisions.

Responsibilities include organizing meetings, preparing reports and dashboards, maintaining ISO documentation, and coordinating cross-department projects.

Qualifications

• Diploma or degree in Business Administration, Business Management or related discipline.
• 4+ years of relevant experience in business support or similar roles.
• Experience in preparing business documentation, data consolidation, and report preparation.
• Experience coordinating with multiple departments and stakeholders.
• Experience in ISO documentation, tendering, budgeting or CRM/ERP systems would be an advantage.
• Proficient in Microsoft Office; strong English and Chinese communication.

Responsibilities

• Provide administrative and operational support to the department and management.
• Organize and coordinate meetings, calendars, agendas, meeting materials, minutes and follow-up actions.
• Manage incoming and outgoing correspondence, including emails, letters and telephone enquiries.
• Prepare and consolidate reports, presentations, notices and other business documents.
• Facilitate communication and coordination among departments.
• Coordinate and support departmental projects, process improvements and implementation activities.
• Handle confidential information and departmental records with discretion.
• Handle ad hoc assignments and other projects assigned by management and ensure timely completion of assigned tasks.
• Coordinate with internal departments on business projects and customer-related activities.
• Assist in preparing quotations and tender documents.
• Support ISO and compliance documentation preparation and maintenance.
• Provide administrative and analytical support to facilitate business decisions.
• Collect, consolidate and validate data from different sources.
• Prepare regular and ad hoc reports, dashboards and management summaries.
• Maintain accurate databases, reporting templates and departmental records.

Skills

English

Chinese

Microsoft Office

Communication

Coordination

Education

Diploma/ Degree in Business Administration or related

Tools

CRM/ERP systems

Job description

Café de Coral Group Limited in Hong Kong invites high calibre professionals to apply for the (Senior) Business Support Officer position. The role provides comprehensive administrative support and data analysis across departments including Sales, Marketing, Finance and Operations to drive business decisions.

Responsibilities include organizing meetings, preparing reports and dashboards, maintaining ISO documentation, and coordinating cross-department projects.