Senior Business Analyst (IT Transformation, Insurance)

Michael Page (Hong Kong); Hong Kong; On-site; HKD 900,000 - 1,100,000; Full time

Job summary

Michael Page (Hong Kong) is seeking a Senior Business Analyst to drive IT transformation and core system modernization initiatives. You will liaise between business stakeholders, technology teams, and external vendors to translate needs into technical specs and support end-to-end delivery.

The role emphasizes stakeholder alignment, UAT governance, and process improvements across finance, insurance, and regulated environments. Strong workshops and communication skills are essential.

Qualifications

• 3–5+ years as BA, IT proj coordinator, or hybrid BA/PM.
• Experience in enterprise IT transformation or core system modernization.
• SDLC across Agile and Waterfall/hybrid environments; financial services/insurance a plus.
• Proficiency in eliciting/documenting requirements, user stories, acceptance criteria.
• Strong communication and workshop facilitation skills.

Responsibilities

• Lead stakeholder workshops and interviews to conduct gap analyses.
• Translate business needs into clear, testable functional and non-functional requirements, user stories, process maps, business rules, and acceptance criteria.
• Drive project planning, dependency management, and delivery tracking; maintain RAID and status reports.
• Coordinate testing, UAT, release readiness, and post-implementation validation.
• Collaborate across business users, product owners, architects, developers, QA, and operations to streamline workflows.

Skills

SDLC experience

Agile & Waterfall

Stakeholder facilitation

Requirements elicitation

UAT strategy

Data validation

SQL basics

Communication

Education

Bachelor's degree in IT/CS/Business Admin

Tools

Jira

Confluence

Azure DevOps

MS Project

Excel

Job description

Senior Business Analyst (IT Transformation, Insurance)

This role provides business analysis and project coordination for Core Systems & Modernization initiatives. Acting as the primary liaison between business stakeholders, internal technology teams, and external vendors, you will translate business needs into actionable technical specifications while supporting end-to-end project delivery-from initial discovery through to user adoption and post-launch review.

Our client is a well-established organization undergoing significant digital modernization and business transformation. With a strong commitment to innovation and operational excellence, they are investing heavily in strategic initiatives aimed at enhancing business processes, technology capabilities, and user experience across the organization.

Description

• Business Analysis & Documentation: Lead stakeholder workshops and interviews to conduct gap analyses. Translate business needs into clear, testable functional and non-functional requirements, user stories, process maps, business rules, and acceptance criteria, ensuring end-to-end requirements traceability.
• Project Coordination & Governance: Drive project planning, dependency management, and delivery tracking. Maintain accurate status reporting alongside RAID (Risks, Assumptions, Issues, Dependencies), action, and decision logs, while keeping internal teams and third-party suppliers aligned.
• Testing, UAT & Release Management: Establish the User Acceptance Testing (UAT) strategy, draft test scenarios and cases, and coordinate defect triage and resolution. Secure formal business sign-off and support release readiness and post-implementation validation.
• Stakeholder Alignment & Process Improvement: Collaborate across business users, product owners, architects, developers, QA, and operations. Proactively identify opportunities to streamline workflows, strengthen system controls, enhance user experience, and improve overall delivery efficiency.

Profile

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related discipline.
• Experience: 3-5+ years of experience as a Business Analyst, IT Project Coordinator, or hybrid BA/PM within enterprise IT transformation or core system modernization projects.
• Proven track record working across the full Software Development Life Cycle (SDLC) in both Agile and Waterfall/hybrid delivery environments. Experience in financial services, insurance, or regulated enterprise environments is a plus.
• Strong proficiency in eliciting and documenting functional/non-functional requirements, user stories, acceptance criteria, and process flows
• Hands-on experience designing UAT strategies, writing test scenarios/cases, managing defect triage, and securing business sign-off.
• Proficiency in Jira, Confluence, Azure DevOps, MS Project, and Excel.
• Ability to read data models, understand API integrations at a conceptual level, and run basic SQL queries to support data validation and gap analysis.
• Exceptional communication and workshop facilitation skills, with the ability to translate complex technical concepts for non-technical business users

Job Offer

• Exposure to senior stakeholders, project teams, and external technology partners.
• Opportunity to participate in large-scale transformation and modernization initiatives.