Senior Business Analyst (IT Transformation, Insurance)

Michael Page; Hong Kong; On-site; HKD 520,000 - 760,000; Full time

Benefits offered by this job

Exposure to senior stakeholders

Competitive salary

Large-scale transformation projects

Job summary

Michael Page partners with a well-established Hong Kong organization undergoing digital modernization. The Business Analyst leads stakeholder workshops, captures requirements, and maps current processes to future state through gap analyses and clear user stories.

You will coordinate IT transformation programs, manage RAID logs, drive UAT plans, and collaborate with product owners, architects, developers and QA to improve user experience and delivery efficiency across the SDLC.

Qualifications

• Bachelor's degree in IT, CS, BA, or related field.
• 3–5+ years in BA/PM roles within enterprise IT transformation.
• Experience with SDLC, Agile/Waterfall, and stakeholder workshops.

Responsibilities

• Lead stakeholder workshops and interviews to conduct gap analyses and translate needs into requirements.
• Drive project planning, dependency management, and status reporting with RAID logs.
• Define UAT strategy, draft test scenarios, and coordinate defect triage.
• Collaborate across business users, product owners, architects, and IT teams to streamline processes.

Skills

Stakeholder workshops

Gap analyses

Requirements elicitation

SDLC

Agile & Waterfall

Communication skills

Workshop facilitation

Education

Bachelor's degree in IT/CS/BA

Tools

Jira

Confluence

Azure DevOps

MS Project

Excel

Job description

• Broad exposure across business, technology and vendors

• Join major enterprise-wide transformation initiatives
• Broad exposure across business, technology and vendors

About Our Client

Our client is a well-established organization undergoing significant digital modernization and business transformation. With a strong commitment to innovation and operational excellence, they are investing heavily in strategic initiatives aimed at enhancing business processes, technology capabilities, and user experience across the organization.

Job Description

• Business Analysis & Documentation: Lead stakeholder workshops and interviews to conduct gap analyses. Translate business needs into clear, testable functional and non-functional requirements, user stories, process maps, business rules, and acceptance criteria, ensuring end-to-end requirements traceability.
• Project Coordination & Governance: Drive project planning, dependency management, and delivery tracking. Maintain accurate status reporting alongside RAID (Risks, Assumptions, Issues, Dependencies), action, and decision logs, while keeping internal teams and third-party suppliers aligned.
• Testing, UAT & Release Management: Establish the User Acceptance Testing (UAT) strategy, draft test scenarios and cases, and coordinate defect triage and resolution. Secure formal business sign-off and support release readiness and post-implementation validation.
• Stakeholder Alignment & Process Improvement: Collaborate across business users, product owners, architects, developers, QA, and operations. Proactively identify opportunities to streamline workflows, strengthen system controls, enhance user experience, and improve overall delivery efficiency.

The Successful Applicant

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related discipline.
• Experience: 3-5+ years of experience as a Business Analyst, IT Project Coordinator, or hybrid BA/PM within enterprise IT transformation or core system modernization projects.
• Proven track record working across the full Software Development Life Cycle (SDLC) in both Agile and Waterfall/hybrid delivery environments. Experience in financial services, insurance, or regulated enterprise environments is a plus.
• Strong proficiency in eliciting and documenting functional/non-functional requirements, user stories, acceptance criteria, and process flows
• Hands-on experience designing UAT strategies, writing test scenarios/cases, managing defect triage, and securing business sign-off.
• Proficiency in Jira, Confluence, Azure DevOps, MS Project, and Excel.
• Ability to read data models, understand API integrations at a conceptual level, and run basic SQL queries to support data validation and gap analysis.
• Exceptional communication and workshop facilitation skills, with the ability to translate complex technical concepts for non-technical business users

What's on Offer

• Exposure to senior stakeholders, project teams, and external technology partners.
• Competitive salary.
• Opportunity to participate in large-scale transformation and modernization initiatives.

Quote job ref: JN-112026-7142482