Business Analyst - Insurance MNC/AI Project/WFH

TEKsystems; Hong Kong; Hybrid; HKD 180,000 - 320,000; Full time

Benefits offered by this job

Mentorship

Collaborative environment

Career growth opportunities

Job summary

TEKsystems is seeking a proactive Business Analyst for an Insurance MNC AI project with flexible work-from-home options. You will support multiple digital transformation initiatives, including AI chatbot and website enhancements, ensuring system stability and performance.

Ideal candidates bring 1+ year BA experience in insurance/banking, strong requirements gathering and documentation skills, and excellent communication within cross-functional teams.

Qualifications

• 1+ year experience as a Business Analyst.
• Experience on insurance and banking projects.
• Understanding of individual insurance products and processes.
• Strong documentation and user-facing communication.
• Excellent organizational skills.

Responsibilities

• Gather requirements with cross-functional teams and stakeholders.
• Validate and draft detailed business and functional requirements.
• Develop recommendations meeting business and customer needs.
• Create UAT plans and define test data requirements.
• Prepare training materials and conduct user training.
• Provide project support and resolve system issues.
• Assist with ad-hoc tasks as assigned.

Skills

Business analysis

Insurance knowledge

Requirement gathering

Communication skills

Job description

Business Analyst - Insurance MNC/AI Project/WFH

Our client, a leading insurance firm is looking for Business Analysts to join their team. Our client provides great package and benefits (including flexible WFH policies, great career guidance and friendly company culture)

You will play a key role in helping our client’s to support multiple digital transformation projects, including digital initiatives (e.g., AI Chatbot, website revamp) to ensure system stability and performance.

Ideal Candidate:

• 1+ years experience working as a Business Analyst
• Experience in working on insurance and banking projects
• Understanding of individual insurance products, operations and processes is HUGE PLUS
• Experience in requirement collection and good documentation skills
• Excellent user-facing and internal communication skills and organizational skills

Key Responsibilities:

• Gather User Requirements with cross-functional team members and stakeholders
• Validate, and draft detailed documentations (business and functional requirements)
• Develop recommendations and solutions that meet business and customer needs
• Create UAT plans, define test data requirements and execute within the target timeline
• Prepare the training material and conduct user training for system changes
• Provide project support to end users and assist on resolving the system issue
• Assist on ad-hoc requests and administrative tasks as assigned by supervisor

What we offer

Mentorship from experienced project managers and leaders

A collaborative and supportive environment that open to new tech and encourages innovation

A competitive package, benefits, and promising career path in agile projects