Senior Account Executive / Assistant Account Manager (S&M)

Maxx Marketing Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Maxx Marketing Limited in Hong Kong seeks a Senior Account Executive to manage key APAC accounts, focusing on Hong Kong and regional clients. The role blends account management, client servicing, project coordination, and business development to deliver superior client experiences.

You will build relationships, drive growth, coordinate projects end-to-end, and support strategic account planning with cross-functional teams. Excellent English and Cantonese skills are essential.

Qualifications

• Bachelor's degree or above in Marketing, Business Administration, or a related discipline.
• At least 3 years of experience in Account Management, Project Management, or Client Servicing.
• Experience in advertising agencies, promotional merchandise, corporate gifts, marketing services, branding, or related industries is highly preferred.
• Proven ability to manage multiple projects while balancing priorities, timelines, budgets, and client expectations.
• Strong communication, negotiation, and presentation skills.
• Fluency in written and spoken English and Cantonese; Mandarin is an advantage.

Responsibilities

• Manage and develop a portfolio of key accounts across the APAC region, with a focus on Hong Kong and regional clients.
• Build and maintain strong client relationships through professional account servicing and exceptional customer experience.
• Drive business growth through account development, client retention, and identification of new business opportunities.
• Monitor and coordinate projects from concept through to the development stage.
• Serve as the primary day-to-day contact for clients, responding promptly and effectively to enquiries, requests, and project requirements.
• Collaborate with internal teams, external suppliers, and vendors to ensure smooth project execution and successful delivery.
• Manage multiple projects simultaneously while ensuring quality standards, project timelines, budgets, and contractual requirements are met.
• Monitor project progress proactively, identify potential risks, and provide effective solutions to clients.
• Prepare presentations, proposals, quotations, project reports, internal newsletters, and other business documentation as required.
• Support management in strategic account planning and contribute ideas that enhance client engagement and business performance.

Skills

Account management

Client servicing

Project coordination

Business development

Communication

Negotiation

Presentation

Education

Bachelor's degree in Marketing or Business Administration

Tools

Microsoft Office

PowerPoint

Excel

Word

Job description

Based in Hong Kong, the Senior Account Executive (Sales & Marketing) will manage key accounts across the APAC region, with a focus on Hong Kong and regional clients. The role combines account management, client servicing, project coordination, and business development to deliver exceptional customer experiences and successful project outcomes.

Key responsibilities

Manage and develop a portfolio of key accounts across the APAC region, with a focus on Hong Kong and regional clients.

Build and maintain strong client relationships through professional account servicing and exceptional customer experience.

Drive business growth through account development, client retention, and identification of new business opportunities.

Monitor and coordinate projects from concept through to the development stage.

Serve as the primary day-to-day contact for clients, responding promptly and effectively to enquiries, requests, and project requirements.

Collaborate with internal teams, external suppliers, and vendors to ensure smooth project execution and successful delivery.

Manage multiple projects simultaneously while ensuring quality standards, project timelines, budgets, and contractual requirements are met.

Monitor project progress proactively, identify potential risks, and provide effective solutions to clients.

Prepare presentations, proposals, quotations, project reports, internal newsletters, and other business documentation as required.

Support management in strategic account planning and contribute ideas that enhance client engagement and business performance.

Help prepare and selectively share social media content, including Xiaohongshu (Red Pocket).

What we're looking for

Bachelor's degree or above in Marketing, Business Administration, or a related discipline.

At least 3 years of experience in Account Management, Project Management, or Client Servicing.

Experience in advertising agencies, promotional merchandise, corporate gifts, marketing services, branding, or related industries is highly preferred.

Proven ability to manage multiple projects while balancing priorities, timelines, budgets, and client expectations.

Strong communication, negotiation, and presentation skills.

Ability to work independently, exercise sound judgment, and perform effectively in a fast-paced environment.

Detail-oriented, organised, proactive, and equipped with excellent problem-solving capabilities.

Fluency in written and spoken English and Cantonese; proficiency in Mandarin is an advantage.

Proficiency in Microsoft Office applications, including PowerPoint, Excel, and Word.

Ability to independently manage key accounts and lead projects with minimal supervision.