Account Manager, Event Management

AC&P Group (Asia) Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

AC&P Group (Asia) Limited is seeking an Account Manager to oversee client accounts and coordinate event and brand activation projects across travel and domestic retail locations in Asia Pacific. The role focuses on end-to-end execution, on-time delivery, and high-quality client service.

Ideal candidates bring 5+ years in event management or related client-facing roles, with experience in luxury brands or retail activations.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Event Management, or related field.
• 5+ years of experience in event management, account servicing, travel retail, or other client-facing roles.
• Experience with luxury brands or retail activations is an advantage.
• Strong client servicing, communication, and stakeholder coordination skills.
• Ability to manage multiple projects under tight deadlines in a fast-paced environment.

Responsibilities

• Act as the primary contact for assigned clients and maintain strong long-term relationships.
• Plan and coordinate event and brand activation projects across travel retail and domestic retail locations.
• Develop project briefs and work with the Project Design team to ensure delivery in line with brand and site requirements.
• Oversee project timelines, quotations, budgets, and client communications.
• Coordinate with the Project Design team to manage vendors, logistics, setup, and on-site execution across multiple venues.
• Monitor project quality, resolve issues, and ensure adherence to deadlines and budgets.
• Manage project P&L and ensure it aligns with budget and margin targets.
• Prepare project updates and post-event reports for clients and internal stakeholders.

Skills

Event management

Account servicing

Travel retail

Client facing

Education

Bachelor’s degree in Business/Marketing/Communications/Event Management

Job description

AC&P is the leading retail storytelling group for luxury brands in Asia Pacific Travel Retail with 5 Offices across Asia, comprises of three separate teams – Retail Fitting Out, Visual Merchandising & Retail Staffing. We work with our clients to create spaces of surprise and emotion based on the brand identity and commercial objectives. Combining creativity, production expertise and supply‑chain efficiencies, we develop and bring sensational retail concepts to life for the world’s most iconic luxury brands in spaces ranging from mall atriums to luxury boutiques and airports across Asia Pacific, and with scale ranging from pop‑up stores to in‑store window display.

As an Account Manager at AC&P, you will be responsible for managing client accounts and coordinating event and brand activation projects across travel retail and domestic retail locations in Asia Pacific, ensuring smooth end‑to‑end execution, on‑time delivery, and strong client service.

Key Responsibilities:

Act as the primary contact for assigned clients and maintain strong long‑term relationships.

Plan and coordinate event and brand activation projects across travel retail and domestic retail locations.

Develop project briefs and work with the Project Design team to ensure delivery in line with brand and site requirements.

Oversee project timelines, quotations, budgets, and client communications.

Coordinate with the Project Design team to manage vendors, logistics, setup, and on‑site execution across multiple venues.

Monitor project quality, resolve issues, and ensure adherence to deadlines and budgets.

Manage project P&L and ensure it aligns with budget and margin targets.

Prepare project updates and post‑event reports for clients and internal stakeholders.

Minimum Qualifications:

Bachelor’s degree or equivalent in Business, Marketing, Communications, Event Management, or a related field.

5+ years of experience in event management, account servicing, travel retail, or other client‑facing roles.

Experience with luxury brands or retail activations is an advantage.

Strong client servicing, communication, and stakeholder coordination skills.

Ability to manage multiple projects under tight deadlines in a fast‑paced environment.

Detail‑oriented with strong commercial sense and problem‑solving skills.

Strong command of spoken English, Cantonese, and Mandarin, with excellent written English and Chinese.

Experience in travel retail is a plus.

Privacy Statement:

All information collected is strictly confidential and may be shared with relevant Company departments for recruitment and employment‑related purposes. Personal information will not be disclosed externally without consent or unless required by law.