Security Control Centre Assistant Manager (24/7)

Global Sports Jobs Limited; Hong Kong; Sur place; HKD 180 000 - 300 000; Plein temps

Avantages offerts par ce poste

Benefits package

Dynamic working environment

Development opportunities

Résumé du poste

The role reports to the Security Control Centre Manager and supports the management of the Security Control Centre and Race Day Security Control Room within the SIIS Division. You will operate control room systems, handle incidents, and support cross-border horse movement tracking and crisis plans.

Required experience includes a Diploma/Associate Degree with 3+ years in incident handling, strong English and Cantonese, and proficiency with Windows and MS Office. Shift work is involved.

Qualifications

• Diploma or Associate Degree with a minimum of 3 years of working experience in incident handling.
• Competency and literacy with computer and software applications, notably Microsoft Windows and MS Office applications.
• Proficiency in both written and spoken English and Cantonese.
• Good interpersonal and communication skills.
• Fair analytical skills and business acumen.
• Ability to work independently under tight schedules and stressful situations.
• Holder of a valid Security Personal Permit.

Responsabilités

• Monitor and operate club-wide systems in the Security Control Centre (SCC) and Race Day Security Control Room (SCR) to support the SCCM in managing day-to-day 24/7 operations.
• Operate the Access Control Systems to remove users’ access rights when necessary.
• Operate the CCTV System to monitor premises locations and provide footage for investigations.
• Operate the Race Day Attendance Counting System and provide figures for reporting.
• Monitor and handle various alarm systems; prioritise incidents and coordinate contingency plans.
• Collect and verify information from incident informants according to 5W1H.
• Triage and handle incidents within Club premises according to established protocols.
• Provide incident details to SCCM to assist reporting, analysis and decisions.
• Record and disseminate incidents in SIMS in a timely manner.
• Support Cross Border Horse Movement tracking, monitoring, response and reporting.
• Track horse movement processes and disseminate tracking reports.
• Provide centralised communication to the convoy team for incidents.
• Monitor live CCTV footage and manage storage and retrieval.
• Dispatch notifications and track responses for IMCMP activation via ENS.
• Sending meeting invites.

Connaissances

Incident handling

English & Cantonese

Interpersonal communication

Analytical thinking

Independent working

Formation

Diploma or Associate Degree

Outils

SIMS

ENS

MS Office

Description du poste

The role reports to the Security Control Centre Manager and supports the management of the Security Control Centre and Race Day Security Control Room within the SIIS Division. You will operate control room systems, handle incidents, and support cross-border horse movement tracking and crisis plans.

Required experience includes a Diploma/Associate Degree with 3+ years in incident handling, strong English and Cantonese, and proficiency with Windows and MS Office. Shift work is involved.