Security Control Center Supervisor

The Hong Kong Jockey Club; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

The Hong Kong Jockey Club is looking for a proactive Security Operations professional to support the Security Control Centre (SCC) and Security Control Room (SCR). You will operate club-wide security systems, monitor incidents, and help manage cross-border horse movements with real-time reporting.

You will collect data, triage incidents per protocol, and assist with IMCMP and emergency communications. The role requires shift work, Cantonese and English proficiency, and a security permit.

Qualifications

• Diploma/Associate Degree with minimum 3 years of working experience in incident handling, preferably gathered under control center operation.
• Competency and literacy with computer and software applications, notably Microsoft Windows and MS Office applications
• Proficiency in both written and spoken English and Cantonese
• Good interpersonal and communication skills
• Fair analytical skills and business acumen
• Ability to work independently under tight schedule and stressed situations
• Willing to work on shift and Public Holidays
• Holder of valid Security Personal Permit; Other security related professional qualification(s) will be a plus

Responsibilities

• Monitor and operate club-wide systems in SCC and SCR to support 24/7 operations.
• Collect and verify information, triage incidents and escalate as required.
• Support CBHM tracking, monitoring, incident response, escalation and reporting.
• Ascertain hosting of the Incident Management and Crisis Management Plan (IMCMP).
• Perform administrative tasks and ad-hoc duties as directed.

Skills

Computer literacy

English & Cantonese proficiency

Interpersonal communication

Analytical thinking

Time management under pressure

Education

Diploma/Associate Degree

Tools

Microsoft Windows

MS Office

Job description

The Hong Kong Jockey Club is looking for a proactive Security Operations professional to support the Security Control Centre (SCC) and Security Control Room (SCR). You will operate club-wide security systems, monitor incidents, and help manage cross-border horse movements with real-time reporting.

You will collect data, triage incidents per protocol, and assist with IMCMP and emergency communications. The role requires shift work, Cantonese and English proficiency, and a security permit.