Securities Services Associate - Client Activation & Trading

Dah Sing Financial Group

Hong Kong

On-site

HKD 480,000 - 720,000

Full time

3 days ago

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Job summary

Dah Sing Financial Group is seeking a Securities Services professional to join the Centralized Trading Team in Hong Kong. The role involves handling incoming calls from branch trading lines, providing market data and quotes, and receiving and executing customer orders with post-trade confirmations.

Outreach to activate accounts, promotion awareness, and handling inquiries are key duties. The incumbent must ensure compliance with HKMA requirements and company policies, with SWT support via WFH

Qualifications

DSE graduate or above with RI license registration under HKMA.
Minimum 3–4 years’ relevant working experience, preferably in banking.
Good command of written and spoken English and Chinese; Putonghua preferred.

Responsibilities

Make and handle inbound calls for enquiries, share quotes and market information.
Receive, execute and confirm customer stock buy/sell orders.
Provide service for securities-related products/services (SISP, IPOs, margin financing).
Explain product features, tariff and promotions to customers.
Answer enquiries and manage customer complaints, escalating as needed.
Support Severe Weather Trading (SWT) via Work-From-Home (WFH) when required.
Ensure compliance with internal policies and regulatory requirements.

Skills

Securities knowledge

Customer service

English & Chinese

Putonghua

Education

DSE or above with RI license qualification

Job description

Outreach to activate accounts, promotion awareness, and handling inquiries are key duties. The incumbent must ensure compliance with HKMA requirements and company policies, with SWT support via WFH

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