Securities Customer Care Specialist

Public Bank (Hong Kong) Ltd; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Public Bank (Hong Kong) Ltd. invites applications for a Securities Customer Services Officer to provide efficient securities services to customers and support business development within the branch network.

The role requires a degree and at least 3 years' RA1 experience, excellent communication in English and Chinese (Cantonese/Mandarin), and strong MS Office skills. You will collaborate with branch staff and ensure compliance with relevant policies and guidelines.

Qualifications

• Bachelor's degree required and at least 3 years’ experience in RA1.
• Excellent interpersonal and communication skills with a customer oriented approach.
• Proficient in MS Office; strong written and spoken English and Chinese (Cantonese and Mandarin).

Responsibilities

• Provide efficient securities related services to customers.
• Acquire and nurture new and existing customer relationships in target segments.
• Support securities promotional campaigns and product applications.
• Collaborate with branch staff and report to Department Head.
• Manage operational risk and comply with relevant policies and guidelines.

Skills

Customer service

Communication

MS Office

Bilingual EN/CN

Education

Bachelor's degree

Tools

MS Office

Job description

Public Bank (Hong Kong) Ltd. invites applications for a Securities Customer Services Officer to provide efficient securities services to customers and support business development within the branch network.

The role requires a degree and at least 3 years' RA1 experience, excellent communication in English and Chinese (Cantonese/Mandarin), and strong MS Office skills. You will collaborate with branch staff and ensure compliance with relevant policies and guidelines.