Section Head, Branch Operations Management

Leadingnation; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Attractive remuneration package

Job summary

A leading financial institution in Hong Kong seeks an experienced professional to lead a team in retail banking operations. The ideal candidate will have at least 10 years of supervisory experience in retail banking and strong leadership skills. Proficiency in English, Cantonese, and Putonghua is required. This position offers an attractive remuneration package and opportunities for professional growth in a dynamic banking environment.

Qualifications

• Minimum of 10 years' experience in retail banking operations in a supervisory role.
• Strong leadership skills to manage a team in retail banking operations.
• Proficiency in English, Cantonese, and Putonghua.

Responsibilities

• Lead a team to develop and implement operational solutions.
• Establish operational procedures for compliance and efficiency.
• Liaise with various parties for project delivery.
• Drive business process re-engineering and compliance enhancements for retail banking.
• Liaise with internal and external parties to progress and deliver projects.

Skills

Leadership skills

Interpersonal skills

Solution delivery

Stakeholder liaison

Education

Degree in Business Administration or related fields

Job description

Responsibilities:

• Lead a team in collaboration with business stakeholders to identify, develop, implement, and monitor operational solutions aimed at achieving and surpassing the business objectives.
• Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness at the same time.
• Monitor and ensure the compliances of operational procedures by the retail frontline units.
• Drive business process re‑engineering and compliance enhancement initiatives in accordance with retail banking directions.
• Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives.

Requirements:

• Degree holder in Business Administration or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
• Strong leadership skills and able to lead and manage a team of retail banking operations management managers.
• Strong inter‑personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.

The above post requires proficiency in English, Cantonese and Putonghua.

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong, or fax to 2838 9209, or e‑mail to l: [via CTgoodjobs Apply Now].

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.

Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China)