Sales Support Executive

Ideals Recruitment Pte Ltd; Hong Kong; On-site; HKD 27,000 - 45,000; Full time

Job summary

Ideals Recruitment Pte Ltd seeks an Account Manager to manage a portfolio of client accounts, maintaining strong relationships and delivering tailored recruitment solutions. You will drive strategic account plans, ensuring exceptional service delivery and revenue growth.

You will identify client needs, prepare proposals and contracts, and coordinate with internal teams to maximise client satisfaction. Strong communication and CRM skills are essential for success.

Qualifications

• Proven experience in account management or client relationship roles.
• Strong communication and interpersonal skills with clients at all levels.
• Ability to identify client needs and propose tailored solutions.
• Excellent organisational and time management skills.
• Proficient in CRM software and Microsoft Office applications.
• A results-driven mindset with a track record of meeting targets.
• Knowledge of the recruitment industry or willingness to learn.

Responsibilities

• Manage and maintain a portfolio of client accounts with regular communication.
• Identify client needs and provide tailored recruitment solutions.
• Develop and implement account strategies to maximise satisfaction and revenue.
• Conduct regular account reviews and provide performance insights.
• Liaise between clients and internal teams to ensure smooth service delivery.
• Expand services within existing accounts and cross-sell recruitment solutions.
• Prepare proposals, quotations and contracts for clients.
• Maintain accurate CRM records and client information.
• Contribute to team and company sales targets.

Skills

Account management

Client relationship management

CRM software proficiency

Communication skills

Time management

Sales target focus

Problem solving

Recruitment industry knowledge

Diploma/Bachelor degree related

Education

Diploma or Bachelor's degree in business, marketing, sales or a related discipline

Tools

CRM software

Microsoft Office

Job description

• Salary Package: Basic Up to $4000
• Listed Electronic industry
• Working Location: North-East
• Working Days & Hours: 5 days work week

Your Role, Your Influence:

• Managing and maintaining a portfolio of assigned client accounts, ensuring strong relationships and regular communication
• Identifying client needs and providing tailored recruitment solutions that address their business requirements
• Developing and implementing account strategies to maximise client satisfaction and revenue growth
• Conducting regular account reviews and providing clients with performance reports and insights
• Liaising between clients and internal teams to ensure smooth service delivery and resolution of any issues
• Proactively seeking opportunities to expand services within existing accounts and cross-sell recruitment solutions
• Preparing proposals, quotations and contracts for new and existing clients
• Maintaining accurate and up-to-date account records and client information in the CRM system
• Contributing to the achievement of team and company sales targets and objectives

The Ingredients for Success:

• Proven experience in account management, client relationship management or a similar sales role, preferably within the recruitment or staffing industry
• Strong communication and interpersonal skills with the ability to build rapport and maintain professional relationships with clients at all levels
• Demonstrated ability to identify client needs and propose appropriate solutions
• Excellent organisational and time management skills, with the ability to manage multiple accounts simultaneously
• Proficiency in CRM software and Microsoft Office applications
• A results-driven mindset with a track record of achieving or exceeding sales targets
• Strong problem-solving abilities and a proactive approach to client service
• Knowledge of the recruitment industry or willingness to learn about staffing solutions
• Diploma or Bachelor's degree in business, marketing, sales or a related discipline

Seize This Opportunity!

Only shortlisted candidates will be contacted.

Teh Siew Ying

Registration No: R21103305

EA Licence no.: 14C7121