Sales Support Executive

DuPREX (S) Pte Ltd; Hong Kong; On-site; HKD 180,000 - 208,000; Full time

Benefits offered by this job

Commission

Career growth

Friendly environment

Job summary

DuPREX (S) Pte Ltd in Singapore is seeking a proactive Sales Support Executive for our Hygiene Services team. You will manage existing customer accounts, process quotations, and support contract renewals to drive satisfaction and retention.

You will work closely with internal teams to identify upsell opportunities and maintain accurate sales records. The role offers a realistic bonus potential and a collaborative environment with standard hours.

Qualifications

• Minimum NITEC, Higher NITEC, or Diploma or equivalent.
• At least 2 years’ experience in customer service, sales, account management or related roles.
• Good communication and interpersonal skills.
• Customer-oriented and comfortable handling customer enquiries.
• Confident in sales follow-ups, negotiations and renewals.

Responsibilities

• Manage and maintain relationships with existing customers.
• Follow up on contract renewals and expiring agreements.
• Handle customer enquiries and service requests.
• Identify opportunities for upselling and cross-selling.
• Follow up on sales leads and potential customers.
• Prepare quotations, proposals and renewal offers.
• Conduct customer follow-ups through calls and emails.
• Maintain accurate customer and sales records.
• Work closely with internal teams to ensure smooth service delivery.

Skills

Customer service

Sales follow-ups

Negotiations

Renewals

Microsoft Office

Excel

Education

NITEC / Higher NITEC / Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

About the Role

We are looking for a proactive and customer-focused Sales Support Executive to join our Hygiene Services team. You will manage existing customer accounts, contract renewals, sales leads and quotations while ensuring good customer satisfaction and retention.

Key Responsibilities

• Manage and maintain relationships with existing customers.
• Follow up on contract renewals and expiring agreements.
• Handle customer enquiries and service requests.
• Identify opportunities for upselling and cross-selling.
• Follow up on sales leads and potential customers.
• Prepare quotations, proposals and renewal offers.
• Conduct customer follow-ups through calls and emails.
• Maintain accurate customer and sales records.
• Work closely with internal teams to ensure smooth service delivery.

Requirements

• Minimum NITEC / Higher NITEC / Diploma or equivalent.
• At least 2 years of experience in customer service, sales, account management or related roles.
• Good communication and interpersonal skills.
• Customer-oriented and comfortable handling customer enquiries.
• Confident in sales follow-ups, negotiations and renewals.
• Self-motivated, organised and able to work independently.
• Proficient in Microsoft Office, especially Excel and Word.

Benefits

• Commission for successful contract renewals
• Career growth opportunities
• Friendly and supportive working environment

  Working Location
  Ang Mo Kio Industrial Park 2, Singapore

  Working Hours
  Monday to Friday, 8.30am to 6.00pm

  Basic Salary
  $2600 to $3000 per month, depending on experience and qualifications.

  Employment Type
  Full-time