Sales Ops & Strategy Intern — Growth & Analytics

Shopback 2; Hong Kong; On-site; HKD 66,960 - 100,440; Full time

Job summary

ShopBack Group is seeking a Sales Operations & Strategy Intern to join ShopBack Pay and work within the Business Development team. You will support how we acquire, grow, and retain merchant partners, participating in end-to-end merchant lifecycle activities and onboarding.

The role focuses on lead generation, engagement with merchants, and performance optimisation through data and automation. Duration: 6 months preferred.

Qualifications

• Currently pursuing a degree in Business, Marketing, Economics, or related fields.
• Strong analytical thinking and ability to translate data into actionable insights.
• Strong communication and interpersonal skills, with confidence engaging external stakeholders.

Responsibilities

• Lead generation and prospecting to identify merchant partners.
• Engage merchants to reduce dormancy and grow their business on the platform.
• Assist merchants through onboarding for a smooth launch.
• Support data analysis, reporting, and insights to improve performance.
• Leverage Generative AI tools to streamline workflows and scale processes.
• Collaborate with commercial, operations and product teams.

Skills

Analytical thinking

Stakeholder communication

AI tools experience

Business development interest

Fast-paced adaptability

Proactive mindset

Education

Pursuing degree in Business/Marketing/Economics or related

Job description

ShopBack Group is seeking a Sales Operations & Strategy Intern to join ShopBack Pay and work within the Business Development team. You will support how we acquire, grow, and retain merchant partners, participating in end-to-end merchant lifecycle activities and onboarding.

The role focuses on lead generation, engagement with merchants, and performance optimisation through data and automation. Duration: 6 months preferred.