Sales Operations Manager

Cssmerge; Hong Kong; On-site; HKD 700,000 - 1,100,000; Full time

Job summary

Atoms is building the machines powering the next era of progress. We seek a Sales Operations Manager for APACx to lead global sales operations, define SOPs, and deliver data-driven insights through dashboards, driving revenue growth and efficiency across multiple APAC markets from our Hong Kong base.

You will manage a team of analysts and enablement professionals, design compensation structures, oversee Salesforce, and ensure accurate data for fast, informed decisions.

Qualifications

• 7+ years in sales operations, data analysis, or BI.
• Experience spanning APAC markets including HK, Singapore, Australia, Taiwan, Japan, and Korea.
• Strong analytical mindset with data-driven decision making.
• Proven cross-border stakeholder management.
• Familiar with Salesforce platform.
• Excellent communication to summarize multi-market data for senior stakeholders.
• Able to work across a large geographic footprint and time zones.
• People management experience.

Responsibilities

• Lead a team of Sales Operations Associates, Analysts, and Enablement professionals to achieve KPIs.
• Define global or mega-region SOPs, metrics, and KPIs for consistent execution.
• Create and distribute reporting dashboards with GMs to support decisions.
• Set vision, goals, and operating rhythms while managing deliverables.
• Hire, coach, and develop a diverse, world-class business operations team.
• Identify opportunities to increase revenue or reduce CAC, scaling best practices.
• Design sales compensation, incentive, quota, and territory plans aligned with strategy.
• Manage pricing exceptions and deal offerings with GMs.
• Design and maintain lead generation processes and tools for efficiency.
• Oversee Salesforce administration and data adoption across the business.

Skills

Sales operations

Data analysis

BI & dashboards

Cross-border coordination

Leadership

Stakeholder management

Communication

Multi-market strategy

Time zone navigation

People management

Tools

Salesforce

SQL

Python

Excel

Job description

Who We Are

Atoms is building the machines that power the next era of progress.

Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that.

Atoms builds Physical AI— real‑world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive.

This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don’t just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale.

We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life.

If you want to work on hard problems with real‑world impact, join us.

Job Overview

As Sales Operations Manager for APACx, you will lead global sales operations by managing high‑performing teams, defining SOPs, and delivering data‑driven insights through dashboards and analytics. Drives revenue growth and efficiency by optimizing lead generation, designing compensation structures, and overseeing Salesforce administration at scale.

What you’ll do

• Lead a team of Sales Operations Associates, Analysts, and Enablement professionals to achieve and exceed critical KPIs.
• Define global or mega‑region Sales Excellence SOPs, metrics, and KPIs to ensure consistent execution.
• Create and distribute reporting dashboards with GMs to support fast, accurate business decisions.
• Set vision, goals, and operating rhythms while managing team deliverables and driving high‑performance outcomes.
• Hire, coach, and develop a diverse, world‑class business operations team.
• Identify and operationalize opportunities to increase revenue or reduce CAC, scaling best practices globally.
• Design sales compensation, incentive, quota, and territory plans in alignment with overall business strategy.
• Manage and communicate pricing exceptions and deal offerings with GMs.
• Design and maintain lead generation processes and tools to maximize operational efficiency.
• Oversee Salesforce administration, ensuring accurate data and effective adoption across the business.

What we’re looking for

• 7 years of experience in sales operations, data analysis, or business intelligence.
• Comfortable working across multiple, structurally different APAC markets, Hong Kong, Singapore, Australia, Taiwan, Japan, and South Korea, adapting strategy to each
• Strong analytical mindset, confident in interpreting data, spotting trends, and using insight to make fast decisions
• Experience managing cross‑border stakeholder relationships
• Familiar with Salesforce
• Excellent communication skills, able to distil complex, multi‑market data into clear updates that resonate with senior stakeholders
• Comfortable working across a large geographic footprint and multiple time zones.
• People Management experience

Nice to Have

• Skills in SQL and Python
• Startup experience

Why join us

At Atoms, you’ll work on one of the defining challenges of our time—bringing automation into the physical world to drive real, lasting impact. We exist to uncover valuable unknown truths and turn them into progress, which means constantly pushing beyond what’s known and building what doesn’t yet exist. The work is ambitious and often challenging, but it’s grounded in a shared sense of purpose and a team committed to seeing it through together. Our work only matters if it serves others, and we know that meaningful progress depends on the trust of the people we serve and the strength of our team—so we invest in both, creating an environment where you can do your best work and grow.

What Else You Need To Know

This role is based in our Sheung Wan, Hong Kong office. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office‑based teams work onsite, five days a week.

Ready to join us as we serve those who serve others?

We look forward to reviewing your application.