Sales Operations Manager

Lenovo Group Limited; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Lenovo Group Limited is seeking a seasoned Operations/Finance professional in Hong Kong to drive data-driven decision-making across global sales initiatives. You will build dashboards, deliver executive summaries, and ensure forecast accuracy using BI tools and CRM data.

The role demands 5+ years of analytical experience, strong problem-solving, and the ability to partner with senior management across regions.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or related discipline.
• Minimum 5 years Operations/Financial experience providing analytical reporting and business insights.
• Background in developing/optimizing business management systems, processes and tools.
• Strong analytical and problem-solving skills with the ability to interpret complex business data.
• Experience in sales forecasting, pipeline management, KPI reporting, and business performance analysis.
• Demonstrated ability to partner with peers, senior management and other functional groups.
• Ability to multi-task in a rapidly changing work environment.
• Advanced proficiency in Excel, reporting tools, business intelligence platforms such as Power BI, and CRM platforms such as Dynamics 365 or equivalent systems.

Responsibilities

• Support AP Global Account sales leadership through data-driven analysis, performance tracking, and business insights to drive strategic initiatives.
• Build and maintain effective BMS materials to deliver the sales targets.
• Develop and maintain dashboards, reports, and executive summaries using business intelligence and CRM data.
• Monitor pipeline health, sales productivity metrics, and revenue performance to identify opportunities and risks.
• Manage sales forecasting processes and help maintain forecast accuracy across regions.
• Manage sales coverage alignment, territory management, and account move processes.
• Drive process optimization and operational governance to improve efficiency and sales execution.
• Ensure data quality and compliance across sales systems, reporting tools, and business processes.
• Present to AP/WW leadership on geography business outlook.

Skills

Data analysis

KPI reporting

Forecasting

Power BI

CRM Dynamics 365

Excel (advanced)

Cross-functional collaboration

Multi-project management

Business insights

Education

Bachelor's degree

Tools

Power BI

Excel

Dynamics 365

Job description

As part of this dynamic team, you’ll collaborate with cross-functional stakeholders to manage geo-specific tasks and vertical-focused initiatives, ensuring operational excellence, process optimization, and customer satisfaction at a global scale. If you thrive in a fast-paced, collaborative environment and are passionate about driving efficiency and impact, this is your opportunity to make a difference on a global stage.

Key Responsibilities

Support AP Global Account sales leadership through data-driven analysis, performance tracking, and business insights to drive strategic initiatives

Build and maintain effective BMS materials to deliver the sales targets

Develop and maintain dashboards, reports, and executive summaries using business intelligence and CRM data.

Monitor pipeline health, sales productivity metrics, and revenue performance to identify opportunities and risks.

Manage sales forecasting processes and help maintain forecast accuracy across regions

Manage sales coverage alignment, territory management, and account move processes

Drive process optimization and operational governance to improve efficiency and sales execution.

Ensure data quality and compliance across sales systems, reporting tools, and business processes

Present to AP/WW leadership on geography business outlook

Skills & Experience

Must-have

Bachelor's degree in Business Administration, Finance, Economics, or a related discipline.

Minimum 5 years Operations/Financial experience providing analytical reporting and demonstrated business insights.

Background in developing / optimizing business management systems, processes and tools.

Strong analytical and problem-solving skills with the ability to interpret complex business data

Experience in sales forecasting, pipeline management, KPI reporting, and business performance analysis

Demonstrated ability to partner with peers, senior management and other functional groups.

Ability to multi-task in a rapidly changing work environment - balance multiple projects / initiatives.

Self-motivated with drive, enthusiasm and commitment; able to work proactively and autonomously.

Advanced proficiency in Excel, reporting tools, business intelligence platforms such as Power BI, and CRM platforms such as Dynamics 365 or equivalent systems

Good-to-have

Experience supporting enterprise, strategic, or global account organizations.

Experience working within the technology industry or multinational corporations.

Exposure to regional AP sales operations and cross-country business support.

Consumer Electronics Manufacturing 51-100 employees

Lenovo is a global leader in consumer, commercial, and enterprise technologies, with a revenue of $71 billion. We are driving intelligent transformation to harness the growth of the Internet of Things (IoT) and the adoption of AI and automation. Our diverse product lines include PCs, servers, workstations, tablets, and smartphones, serving customers in over 160 countries.

Lenovo is a global leader in consumer, commercial, and enterprise technologies, with a revenue of $71 billion. We are driving intelligent transformation to harness the growth of the Internet of Things (IoT) and the adoption of AI and automation. Our diverse product lines include PCs, servers, workstations, tablets, and smartphones, serving customers in over 160 countries.

Researching careers? Find all the information and tips you need on career advice.