Sales Operations Director (Payment)

Michael Page International (HK) Ltd; Hong Kong; Hybrid; HKD 900,000 - 1,300,000; Full time

Job summary

Michael Page International (HK) Ltd is seeking a Sales Operations Director to lead forecasting, pipeline management, CRM governance, and sales productivity across Asia. You will partner with senior leaders to drive data-informed decisions and scalable revenue growth in a fast-paced, multi-market environment.

The role offers hybrid working arrangements and exposure to a leading global technology and payments organization focused on innovative digital commerce solutions.

Qualifications

• 8+ years in Sales Operations or related fields.
• Experience supporting regional multi-country sales teams.
• Expertise in forecasting, KPI tracking, CRM governance.
• Hands-on Salesforce experience; ability to translate data into insights.
• Strong communication and stakeholder management.

Responsibilities

• Lead sales operations activities to help the sales department deliver its commercial plans.
• Set clear operating processes that improve consistency across sales planning and execution.
• Oversee sales reporting and data workflows to provide accurate information for business decisions.
• Coordinate sales planning activities to support structured target setting and performance tracking.
• Review operational priorities and address process issues that affect sales delivery.
• Work with relevant business teams to align sales processes with wider business needs.
• Improve the use of sales data to give stakeholders clear visibility of commercial activity.
• Maintain practical operational standards that help the sales function work efficiently.

Skills

Sales Ops

Revenue Ops

CRM governance

Sales forecasting

Sales analytics

Cross-functional leadership

Stakeholder management

Data-driven decisions

Tools

Salesforce

Job description

Lead the Sales Operations function for a regional SMB business across Asia, driving forecasting, pipeline management, CRM governance, sales productivity, and operational excellence across multiple markets. Partner with senior leaders and cross-functional teams to enhance sales performance, improve data-driven decision-making, and support scalable revenue growth throughout the region.

Our client is a leading global technology and payments organization that enables businesses worldwide to accept, process, and manage digital transactions. With a strong presence across Asia and international markets, the company is focused on driving growth through innovation, operational excellence, and customer-centric solutions, supporting businesses ranging from SMBs to large enterprises.

Description

As a Sales Operations Director, your main responsibilities will include:

• Lead sales operations activities to help the sales department deliver its commercial plans.
• Set clear operating processes that improve consistency across sales planning and execution.
• Oversee sales reporting and data workflows to provide accurate information for business decisions.
• Coordinate sales planning activities to support structured target setting and performance tracking.
• Review operational priorities and address process issues that affect sales delivery.
• Work with relevant business teams to align sales processes with wider business needs.
• Improve the use of sales data to give stakeholders clear visibility of commercial activity.
• Maintain practical operational standards that help the sales function work efficiently.

Profile

• 8+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Sales Excellence, or a related function.
• Proven track record of supporting regional or multi-country sales organizations and driving operational improvements in fast-paced, complex environments.
• Strong expertise in sales forecasting, pipeline management, KPI tracking, CRM governance, and sales performance analytics.
• Hands-on experience with Salesforce and the ability to leverage data to generate actionable business insights and improve decision-making.
• Strong analytical, strategic thinking, and problem-solving skills with the ability to influence senior stakeholders.
• Demonstrated success in leading cross-functional initiatives and managing change across Sales, Finance, Marketing, Product, Technology, and Operations teams.
• Excellent communication and stakeholder management skills, with the ability to drive alignment and deliver measurable business outcomes.
• Exposure to payments, fintech, SaaS, technology, or financial services industries will be highly advantageous.

Job Offer

• Opportunity to lead Sales Operations for a high-growth Asia region, supporting business expansion across multiple markets.
• Highly visible leadership role with direct exposure to senior management and key strategic decision-making.
• Chance to drive regional sales transformation, CRM optimization, and operational excellence initiatives at scale.
• Work within a leading global payments and technology organization at the forefront of digital commerce and fintech innovation.
• Collaborate with cross-functional teams across Sales, Finance, Marketing, Product, Technology, HR, and Operations.
• Regional scope with strong opportunities for career progression and international exposure.
• Competitive compensation package, hybrid working environment, and the opportunity to make a measurable impact on business growth.