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Sinoway Shipping Limited in Hong Kong is seeking a Sales/Coordination professional who will maintain relationships with shipping companies and clients while supporting cross-department tasks. The role involves preparing quotations, handling customer inquiries, and assisting in collections.
Success requires strong communication, a service mindset, and the ability to work independently or as part of a team in a fast-paced logistics environment.
1. Maintain relationships with shipping companies and clients.
2. Facilitate the progress and execution of specialized projects to ensure timely completion and adherence to quality standards.
3. Assist the Sales Department in handling additional operational charges and addressing customer complaints promptly and effectively.
4. Prepare service quotations in response to client enquiries.
5. Support the Finance Department in the collection of accounts receivable, ensuring timely payments and maintaining accurate records.
6. Monitor and follow-up on customer satisfaction assessments for key clients, identifying areas for improvement and ensuring high service standards.
7. Manage procurement and maintenance activities to ensure the continuous supply of services, optimising cost efficiency and supplier relationships.
1 . Experience in Sales, Marketing, or Coordination within the Shipping and Logistics industry.
2 . Strong knowledge of shipping and logistics operations, procedures, and industry standards.
3 . Outgoing and personable, with excellent interpersonal and communication skills.
4 . Proven ability to build and maintain client relationships and identify new business opportunities.
5 . Self-motivated, proactive, and target-oriented with a strong sense of responsibility.
6 . Ability to work independently as well as collaboratively within a team.
7 . Competent in Microsoft Office applications.