Sales Manager (Shenzhen)

Optec Technology Limited; Hong Kong; On-site; HKD 420,000 - 640,000; Full time

Job summary

Optec Technology Limited in Hong Kong is seeking a results-driven Key Account Manager to develop and service strategic ODM/OEM partnerships. You will manage high-value accounts, coordinate with internal teams, and guide the sales process from quote to contract.

The ideal candidate has at least 3 years in optical components sales, strong English communication, and a track record of distributor management. Overseas experience is a plus, and you will engage with industry associations and market

Qualifications

• Bachelor’s degree or above; minimum 3 years of sales experience in optical components and data centre industries.
• Overseas study or work background is highly preferred.
• Professional working proficiency in English.
• Experience managing distributors is a plus.
• Strong communication and negotiation abilities.
• High stress tolerance with a strong sense of mission and accountability.

Responsibilities

• Develop, maintain, manage, and service key accounts based on the company's ODM/OEM sales business model and strategic planning.
• Secure profitable orders according to the annual sales plan to hit quarterly and annual sales targets.
• Build strong customer relationships, deliver exceptional service to key accounts, and regularly analyze customer information and sales data.
• Follow up on client projects, quotes, and sample deliveries, ensuring customer needs are met while recording and reporting feedback and suggestions.
• Drive and finalize sales contract negotiations, signing, payments, and related commercial workflows.
• Track production, quality inspection, commodity inspection, and customs clearance, promptly resolving issues at any stage.
• Manage customer complaints and non-conforming products, provide timely feedback, and maintain excellent pre-sales and post-sales communication.
• Serve clients proactively, respond to diverse requests immediately, and actively assist them in solving core pain points.
• Participate in industry associations, training sessions, and exhibitions to analyze market dynamics and identify target clients aligned with company positioning.
• Collect and evaluate industry data and client needs to build and maintain robust customer development plans and sales forecasts.
• Report market conditions regularly to upper management, including competitor updates, client feedback, and overall industry trends.
• Maintain efficient communication with internal sales and support teams to ensure smooth information flow, providing guidance when necessary.

Skills

Key account management

Distributor management

Sales achievement

Negotiation

Client relationship

Cross-functional collaboration

Education

Bachelor’s degree or above

Overseas study/work background preferred

Job description

Key Account Management: Develop, maintain, manage, and service key accounts based on the company's ODM/OEM sales business model and strategic planning.

Sales Target Achievement: Secure profitable orders according to the annual sales plan to hit quarterly and annual sales targets.

Relationship & Data Analysis: Build strong customer relationships, deliver exceptional service to key accounts, and regularly analyze customer information and sales data.

Project & Sampling Tracking: Follow up on client projects, quotes, and sample deliveries, ensuring customer needs are met while recording and reporting feedback and suggestions.

Contract Negotiation: Drive and finalize sales contract negotiations, signing, payments, and related commercial workflows.

Order Lifecycle Monitoring: Track production, quality inspection, commodity inspection, and customs clearance, promptly resolving issues at any stage.

Complaint & Service Handling: Manage customer complaints and non-conforming products, provide timely feedback, and maintain excellent pre-sales and post-sales communication.

Proactive Client Support: Serve clients proactively, respond to diverse requests immediately, and actively assist them in solving core pain points.

Industry Engagement: Participate in industry associations, training sessions, and exhibitions to analyze market dynamics and identify target clients aligned with company positioning.

Market Intelligence: Collect and evaluate industry data and client needs to build and maintain robust customer development plans and sales forecasts.

Management Reporting: Report market conditions regularly to upper management, including competitor updates, client feedback, and overall industry trends.

Cross-Functional Collaboration: Maintain efficient communication with internal sales and support teams to ensure smooth information flow, providing guidance when necessary.

Job Qualifications:

Education & Experience: Bachelor’s degree or above. Minimum of 3 years of sales experience in the optical communication components and data centre industry. Overseas study or work background is highly preferred.

Language Skills: Professional working proficiency in English.

Account & Channel Management: Proven experience in key account management with strong market development and client prospecting skills. Experience managing distributors is a plus.

Soft Skills: Outstanding communication and negotiation abilities. High stress tolerance with a strong sense of mission and accountability.

Teamwork & Drive: Excellent team spirit, highly passionate about sales, strongly goal-oriented, and self-motivated.