Sales Executive

Shangri-La Group; Hong Kong; On-site; HKD 260,000 - 410,000; Full time

Benefits offered by this job

Structured learning

Competitive benefits

Travel perks

Inclusive culture

Job summary

Shangri-La Group is seeking a Sales Executive to support COE Sales in driving commercial activities, account servicing, and business development across designated market segments in Hong Kong. You will collaborate with internal and external stakeholders to achieve revenue targets and cultivate key client relationships.

The role requires 2–3 years in hotel sales, strong organization and communication skills, and proficiency in MS Office and Chinese word processing.

Qualifications

• Bachelor’s degree in hospitality management, events management or related field.
• 2–3 years of hotel sales experience; reservations and front office background is a plus.
• Detail-oriented and a team player.
• Strong organizational, communication, and interpersonal skills.

Responsibilities

• Act as part of COE Sales to support commercial sales activities, account servicing and business development across designated market segments.
• Support the Department Head in executing sales plans, account strategies, and achieving revenue targets.
• Identify and develop business opportunities within the China market and build strong client relationships.
• Assist in planning and executing marketing strategies, campaigns, and budgets.
• Coordinate familiarization trips (FAM) and drive business exposure.
• Liaise with internal departments to ensure smooth communication and awareness of sales activities and bookings.
• Perform special projects and other duties as assigned by the supervisors.

Skills

Detail-oriented

Organizational skills

Interpersonal skills

Communication skills

Microsoft Office

Chinese word processing

Education

Bachelor’s degree in hospitality management

Tools

Microsoft Office

Chinese Word Processing

Job description

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About Us

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders. Enchantment begins in an Ever-Bustling City: Kowloon Shangri-La, Hong Kong, the very first hotel to open in the reclaimed Tsim Sha Tsui East where the glam light of the city starts right outside our doors. Kowloon Shangri-La sits in the famous shopping and entertainment district of Tsim Sha Tsui East. Apart from food, shopping, and popular places of interest, Tsim Sha Tsui is a land of legends brimming with cultural heritage and fascinating stories.

About The Role

As a Sales Executive, you will be supporting the Team by coordinating day-to-day sales activities and liaising with internal and external stakeholders.

Key Responsibilities

• Act as part of COE Sales to support commercial sales activities, account servicing and business development efforts across designated market segments.
• Support the Department Head in executing sales plans, account strategies, and achieving revenue targets.
• Identify and develop business opportunities within the China market and build strong client relationships.
• Assist in the planning and execution of marketing strategies, campaigns, and budgets.
• Coordinate familiarization trips (FAM) and drive business exposure.
• Liaise with internal departments to ensure smooth communication and awareness of sales activities and bookings.
• Perform special projects and other duties as assigned by the supervisors.

About You

• Bachelor’s degree in hospitality management, Events Management or other related disciplines.
• Minimum 2-3 years of relevant Hotel sales experience, background in Reservations and Front Office operations would be definitely an advantage.
• Detail-oriented and self-motivated team player.
• Strong organizational, communication, and interpersonal skills.
• Proficient in Microsoft Office applications and Chinese Word Processing
• Excellent command of English, Cantonese and Mandarin.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.