Sales Administrator – Engineering

Arnhold & Co Ltd; Hong Kong; On-site; HKD 210,000 - 310,000; Full time

Benefits offered by this job

5-day work week

Birthday Leave

Examination Leave

Staff Collaborative Space

Employee Events

Job summary

Arnhold Group, headquartered in Hong Kong, is seeking a proactive Sales Administrator to support the engineering products team. You will prepare quotations, contracts, and proposals, coordinate with customers and internal teams, and maintain accurate records throughout the sales cycle.

The role requires at least 2 years in sales administration or related fields, proficiency in Microsoft Office, and strong organizational and communication skills.

Qualifications

• Minimum 2 years of experience in sales administration, customer service, order processing, project coordination, or related functions.
• Diploma or above in Business Administration, or related disciplines.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Chinese word processing.
• Excellent communication, coordination, and organizational skills, with the ability to manage multiple priorities and collaborate effectively with customers and internal stakeholders.
• Detail-oriented, responsible, and proactive, with a positive attitude, strong team spirit, adaptability, and a willingness to learn and take on new challenges.

Responsibilities

• Prepare quotations, sales contracts, product proposals, specifications, and related documentation while providing administrative support to the sales team throughout the entire sales process.
• Liaise and coordinate with customers and internal departments on enquiries, orders, and project requirements, ensuring timely follow-up and smooth execution of sales-related activities to deliver excellent customer satisfaction.
• Organize, maintain, and update customer records, project information, sales databases, and related documentation to ensure information remains accurate, complete, and up to date.
• Provide administrative support for pre-sales and post-sales activities, including document preparation, filing, reporting, and other ad hoc departmental projects as required.

Skills

Organizational skills

Coordination skills

Communication skills

Team player

Attention to detail

Education

Diploma in Business Administration

Tools

Microsoft Office (Word, Excel, PowerPoint)

Chinese word processing

Job description

The Opportunity: Support Engineering Projects and Customer Success

We are looking for a proactive and detail-oriented Sales Administrator to join our Engineering products team. This role plays a key part in supporting the sales process, coordinating with customers and internal teams, and ensuring projects and orders are managed smoothly from quotation through to completion.

If you enjoy organizing information, working with different stakeholders, and providing essential support that contributes to business success, this is an excellent opportunity to join a well-established company with a strong reputation in the market.

What You'll Do

Support Sales Operations: Prepare quotations, sales contracts, product proposals, specifications, and related documentation while providing administrative support to the sales team throughout the entire sales process.

Coordinate Project and Customer Activities: Liaise and coordinate with customers and internal departments on enquiries, orders, and project requirements, ensuring timely follow-up and smooth execution of sales-related activities to deliver excellent customer satisfaction.

Maintain Accurate Information: Organize, maintain, and update customer records, project information, sales databases, and related documentation to ensure information remains accurate, complete, and up to date.

Provide Administrative Support: Provide administrative support for pre-sales and post-sales activities, including document preparation, filing, reporting, and other ad hoc departmental projects as required.

What We Are Looking For

You are a well-organized and dependable team player who enjoys supporting others and ensuring details are handled accurately. You can manage multiple tasks efficiently while maintaining excellent service and communication standards.

Relevant Experience: Minimum 2 years of experience in sales administration, customer service, order processing, project coordination, or related functions.

Educational Background: Diploma or above in Business Administration, or related disciplines.

System Proficiency: Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Chinese word processing.

Strong Coordination Skills: Excellent communication, coordination, and organizational skills, with the ability to manage multiple priorities and collaborate effectively with customers and internal stakeholders.

Positive Work Attitude: Detail-oriented, responsible, and proactive, with a positive attitude, strong team spirit, adaptability, and a willingness to learn and take on new challenges.

Why Join Us?

Be Part of a Supportive Team: Work in a stable and collaborative environment where your contributions help drive project success and customer satisfaction.

Exposure to Engineering Projects: Gain valuable experience supporting engineering and project-based business operations while working closely with various departments.

Career Development Opportunities: Develop your coordination, customer service, and sales administration skills in a dynamic and growing organisation.

Supportive Team Culture: Work alongside experienced professionals in a collaborative and stable organisation.

Comprehensive Benefits: 5-day work week, Birthday Leave, Examination Leave, Staff Collaborative Space, Employee Events and other attractive benefits.

Ready to Grow With Us?

If you are looking for an opportunity to build your career in sales administration while supporting exciting engineering projects, we would love to hear from you.

Personal data provided by job applicants will be used strictly in accordance with our personal data policy and guidelines which is available upon request. All related information will be retained for a maximum period of 2 years and all personal data will be destroyed afterwards.

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales administrator?
• What is your highest level of education?
• Which of the following Microsoft Office products are you experienced with?
• How much notice are you required to give your current employer?
• How would you rate your English language skills?
• Which of the following languages are you fluent in?

Headquartered in Hong Kong, the Arnhold Group is an international organization that distributes, manufactures, exports, and retails building materials and associated products around the world. With over 150 years of experience in our home market, Arnhold partners with leading brands in the sector to market and sell their products in Hong Kong and China. The Group also designs, manufactures, sources, and markets its own brands, which are sold through an extensive global sales network.