Retail Shop Assistant & Cashier

Feather and Bone Holdings Limited; Hong Kong; Sur place; HKD 134 000 - 201 000; Plein temps

Avantages offerts par ce poste

Free duty meal

5-day work week

Staff-friendly environment

Résumé du poste

Feather and Bone Holdings Limited is seeking a versatile Retail Shop Assistant & Cashier for our open-concept restaurant located inside a busy commercial building in Hong Kong. You will manage cashier duties, support a dedicated food retail corner, and assist overall floor operations to deliver an outstanding guest experience.

Key tasks include processing payments, greeting guests, taking orders, and providing menu recommendations while maintaining a clean, organized counter area.

Qualifications

• Experience in food service, retail, or hospitality is preferred.
• Basic POS operation and strong communication skills.
• Energetic, detail-oriented, and able to adapt in a fast-paced environment.
• Willing to work flexible schedules.

Responsabilités

• Process customer payments accurately at the cashier using the POS system.
• Greet guests, take dine-in and takeout orders, and suggest menu options.
• Answer inquiries and resolve minor service issues promptly.
• Maintain clean and stocked dining and counter areas.
• Oversee the food retail corner: display, stock, pricing, and inventory.

Connaissances

POS operations

Customer service

Cash handling

Description du poste

We are seeking a versatile and dynamic Retail Shop Assistant & Cashier to join our team in a fast-paced, open-concept restaurant located inside a vibrant commercial building. In this role, you will play a crucial part in daily operations by assisting at the cashier counter, managing a dedicated food-related retail corner, and supporting overall floor activities to deliver an exceptional guest experience.

Key Responsibilities

Process customer payments (cash, credit cards, digital wallets) accurately using the POS system.

Greet guests warmly, take dine-in and takeout orders, and provide basic menu recommendations.

Handle customer inquiries and resolve minor service issues promptly and professionally.

Assist in maintaining clean, organized, and stocked dining and counter areas.

Food Retail Corner Management

Oversee the display, stocking, and inventory of food-related retail products (e.g., artisanal snacks, packaged ingredients and other food & drinks products).

Ensure retail displays are visually appealing, clean, organized, and properly price-tagged.

Monitor stock levels, track expiration dates, and assist with inventory counts and reordering.

Engage with guests to explain retail products and drive add-on sales.

Help open and close the retail and cashier counters according to standard operating procedures.

Qualifications & Requirements

Previous experience in food service, retail, customer service, or hospitality preferred.

Basic POS operating skills and strong communication abilities.

Energetic, detail-oriented, adaptable in a fast paced working environment.

Willingness to work flexible schedule and necessary tasks as required.

Why Join Us?

We believe a happy team creates the best food. Our package includes:

Free duty meal

Work-Life balance of 5-day work

A supportive, "staff-friendly" environment that encourages professional growth

Excellent career opportunities