Retail Manger (6 months contract)

Richemont; Hong Kong; In loco; HKD 720.000 - 1.200.000; Tempo pieno

Descrizione del lavoro

Delvaux, the world’s oldest fine leather goods house, seeks an experienced Retail Operations Manager to lead flagship and boutique performance across SAPAC with a focus on SEA markets.

You will train staff, partner with HQ, drive visual merchandising, marketing collaboration, and provide business analyses to boost sales while maintaining brand standards.

Competenze

• Bachelor degree in business management or related field.
• At least 7 years of retail management experience in fashion and luxury.
• Strong understanding of KPIs and multi-unit management.
• Empathetic, positive, result-oriented with leadership capabilities.
• Good time management and project management ability.
• Strong communication skills in English; Mandarin/Cantonese preferred.

Mansioni

• Support retail operations across SAPAC with focus on SEA boutiques.
• Ensure performance and development of Delvaux stores nationwide.
• Provide training support and ensure useful tools are used at store level.
• Drive merchandising and VM standards in stores.
• Provide business analysis and presentations for internal/external meetings.
• Collaborate with Marketing/Communications to develop brand awareness and drive sales; frequent travel may be required.

Conoscenze

Retail management

Leadership

Analytical skills

Time management

Team player

Project management

Communication skills

English proficiency

Mandarin/Cantonese comprehension

Travel ability

Formazione

Bachelor degree or above in business management

Strumenti

Excel

PowerPoint

Descrizione del lavoro

The Oldest Fine Leather Goods House in the World
Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830.

Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because of its savoir-faire, uncompromising craftsmanship and the outstanding quality of its creations.

Delvaux Video http://www.youtube.com/watch?v=I0j0zMebgbI

Main Responsibilities:

• Support retail operation across SAPAC with primary focus on SEA boutiques. Ensure business performance and development of Delvaux Stores in national-wide. Promote best practices and training of the staffs.

• Work closely with HQ to obtain training support and execute locally to enhance customer service and product presentation. Ensure all training tools provided are used at the store level.

• Merchandising:

Constant feedback on product quality, market trend, price position to enhance product development. Work closely with Merchandising Manager to ensure an efficient and appropriate assortment per boutique and request replenishment or urgent reallocation when needed

• Visual Merchandising:

Ensure stores up hold VM standards and present merchandise in a manner that will maximize sales and achieve optimum merchandise turn, and is reflective of brand’s corporate direction.

• Support in providing business analysis & presentations for internal and external meetings

• Work closely with the Mark/ Comm department to develop and implement effective marketing strategy for Brand awareness, Client’s recruitment and sales efficiency Requirement:

• Bachelor Degree or above in business management field

• At least 7 years of retail management experience with a strong understanding of KPI’s and multi-unit management in Fashion and Luxury industry

• Empathetic, positive, result-oriented and with an entrepreneurial spirit with leadership capabilities, to develop the business

• Good team player

• Attention to details and be able to manage time efficiently with good project management ability

• Resourceful and strong analytic skills for proactive problem solving and for improving the store management on a continuous basis

• Good Excel/Powerpoint skill

• Good communication skill (best to comprehend Mandarin and Cantonese), strong spoken and written English

• Be able to travel frequently