Retail Area Manager: Lead Operations & Sales Growth

CIAO International Limited; Hong Kong; Sur place; HKD 450 000 - 650 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Staff Discount

Résumé du poste

You will drive operational efficiency, plan workflows, develop SOPs, and lead a team with a focus on customer service and KPI targets. Fluent English and Chinese preferred; 7+ years in retail operations.

Qualifications

• 7+ years of experience in sales and operations in a sizable retail company.
• Strong store operations and people management experience.
• Proficient in English and Chinese, with good analytical skills.

Responsabilités

• Oversee day-to-day management of retail stores and deliver operational excellence.
• Develop, monitor and review sales targets, KPIs and operating overheads.
• Analyze sales performance, track store performance, and prepare weekly recaps and action plans.
• Coordinate with internal departments and perform system UAT for new systems.
• Ensure stock control, merchandising planning, promotions, fit out work and new store openings.
• Plan operations flow, policies, controls and SOPs to maximize efficiency and productivity.
• Handle ad-hoc tasks as assigned by supervisor.

Connaissances

Store operations

People management

Analytical skills

MS PowerPoint

MS Excel

Chinese Word Processing

Bilingual English/Chinese

Outils

MS PowerPoint

MS Excel

Chinese Word Processing

Description du poste

You will drive operational efficiency, plan workflows, develop SOPs, and lead a team with a focus on customer service and KPI targets. Fluent English and Chinese preferred; 7+ years in retail operations.