Resident Services Specialist — Property & Admin Support

MTR Corporation Limited 香港鐵路有限公司; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

Joining bonus

Job summary

MTR Corporation Limited 香港鐵路有限公司 in Hong Kong is seeking a customer-focused administrator to support day-to-day operations at a residential building managed by the Corporation. The role involves reception duties, handling residents' inquiries, and preparing correspondence and reports.

The ideal candidate has at least two years' experience in customer service or property management, strong English and Chinese communication skills, including Putonghua, and proficiency with MS Office applications.

Qualifications

• 2+ years' experience in customer services or property management.
• Strong communication in English and Chinese, including Putonghua.
• Proficient in MS Office applications (Word/Excel/PowerPoint).

Responsibilities

• Perform day-to-day operational duties for a residential building managed by the Corporation.
• Provide general administrative support, reception duties, handle inquiries from residents/owners, prepare correspondences and reports, and maintain documentation.

Skills

Interpersonal communication

English & Chinese fluency

Education

HKCEE/HKDSE 5 subjects incl English & Chinese

Tools

Word processing

Excel

PowerPoint

Job description

MTR Corporation Limited 香港鐵路有限公司 in Hong Kong is seeking a customer-focused administrator to support day-to-day operations at a residential building managed by the Corporation. The role involves reception duties, handling residents' inquiries, and preparing correspondence and reports.

The ideal candidate has at least two years' experience in customer service or property management, strong English and Chinese communication skills, including Putonghua, and proficiency with MS Office applications.