Residence Manager (5-day work)

Hong Yip Service Co Ltd; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

Hong Yip Service Co Ltd is seeking a Supervisory professional to oversee service apartment and residential leasing properties in Hong Kong. You will monitor daily operations and contractor performance while guiding and supervising front desk staff to handle tenant enquiries, complaints, check-ins and check-outs with a focus on guest satisfaction.

The ideal candidate holds a degree in Hospitality or Property Management, at least 4 years of supervisory experience, and strong leadership and

Qualifications

• Degree in Hospitality/Property Management or related disciplines.
• Minimum 4 years in Supervisory level, preferably with hospitality experience.
• Strong in leadership, communication and presentation skills.
• Passion on customer service provision.
• Able to work under pressure.
• Good command of English and Mandarin in both speaking and writing.
• Candidate with property management background will be an advantage.

Responsibilities

• Run service apartment or residential leasing properties.
• Monitor the daily operation work and the performance of various contractors.
• Supervise the front desk officer in handle tenant enquiries and complaints.
• Supervise the front desk officer in handle check in and check out of tenants.
• Relationship building with guests and stakeholders to ensure satisfaction, continued business and loyalty.

Skills

Leadership

Communication

Presentation

Customer service

Bilingual English/Mandarin

Education

Degree in Hospitality/Property Management

Job description

We provide attractive remuneration package and fringe benefits for the right candidate.

Responsibilities

• Run service apartment or residential leasing properties


• Monitor the daily operation work and the performance of various contractors


• Supervise the front desk officer in handle tenant enquires and complaint


• Supervise the front desk officer in handle check in and check out of tenants


• Relationship building with guests and stakeholders to ensure satisfaction, continued business and loyalty

Job Requirements

• Degree Holder in Hospitality/Property Management or related disciplines


• Minimum 4 years in Supervisory level, preferably with hospitality experience


• Strong in leadership, communication and presentation skills


• Passion on customer service provision


• Able to work under pressure


• Good command of English and Mandarin in both speaking and writing


• Candidate with property management background will be an advantage


• Willing to work on shift, Saturdays, Sundays & Public Holidays

We are an Equal Opportunity Employer. Personal data collected will be used for recruitment purpose only.

Hong Yip Service Company Limited, a wholly-owned subsidiary of Sun Hung Kai Property Development Company Limited (\"SHKP\"), was established in 1967. Since its establishment, Hong Yip has been committed to innovation and promoting the service level of local property management to reach international standards. At present, it manages more than 1,700 properties, including premium private housing estates, commercial buildings, shopping malls, government properties, tertiary institutions and facilities, which constitute the largest community in Hong Kong and are trusted by all walks of life.

Hong Yip Service Company Limited, a wholly-owned subsidiary of Sun Hung Kai Property Development Company Limited (\"SHKP\"), was established in 1967. Since its establishment, Hong Yip has been committed to innovation and promoting the service level of local property management to reach international standards. At present, it manages more than 1,700 properties, including premium private housing estates, commercial buildings, shopping malls, government properties, tertiary institutions and facilities, which constitute the largest community in Hong Kong and are trusted by all walks of life.