Deputy/ Assistant Manager, Property Management

Hysan Development Co Ltd; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

Hysan Development Co Ltd is seeking a Deputy/Assistant Manager in Property Management to oversee day-to-day building operations in Hong Kong. The role requires supervising a team, coordinating with tenants, and ensuring compliance with building regulations.

Responsibilities include budget assistance, contractor supervision, and maintaining strong tenant relations. Shift duties are required, and fluency in English and Chinese (Mandarin advantageous) is preferred.

Qualifications

• Degree holder, property management preference.
• 5+ years in property management with 3+ years in supervisory roles, preferably in leased properties.
• Good understanding of Building Management Ordinance / Deed of Mutual Covenant or related docs.
• Strong leadership, interpersonal and communication skills.
• Self-motivated with strong sense of responsibility and ability to work independently.
• Fluent in English and Chinese; Mandarin skills advantageous.
• Shift work is required.

Responsibilities

• Support the Manager in monitoring the implementation of company strategy and policies.
• Enforce landlord’s rights and ensure compliance with statutory requirements.
• Manage the building management team and external contractors for day-to-day operations.
• Lead operations staff to deliver first-class services to tenants.
• Establish strong relationships with tenants and maintain contact.
• Coordinate with Leasing, Security and Technical teams to ensure smooth daily operations.
• Review tenant support services, move-in/out processes, and handle inquiries/complaints.
• Manage emergency procedures and ensure safety compliance.
• Patrol properties regularly and identify improvement opportunities.
• Assist in preparing the property management budget.
• Recruit, motivate and develop staff to meet future needs.
• Oversee day-to-day operation of the portfolios.

Skills

Leadership

Communication skills

English & Chinese

Mandarin proficiency

Education

Degree in Property Management

Job description

Deputy/ Assistant Manager, Property Management

The incumbent will responsible for providing the day-to-day management services to the assigned building(s).

Key Responsibilities

• Support the Manager in monitoring smooth implementation of company strategy and policies / procedures.
• Enforces landlord’s rights and to comply with statutory requirements.
• Manage the building management team and external contractors to perform the day-to-day activities of building management, maintenance, security and customer services.
• Lead a team of building operations staff (including management staff) to deliver first class services to all tenants.
• Establish a continuous linkage and good relationship with tenants.
• Lead the building management team to work closely with Leasing, Security and Technical teams to smoothen daily operations, marketing and company activities.
• Constant review and monitor the provision of tenant support service including follow-up on move in & out process, settle tenants enquiries and complaints, support marketing activities and continuously strengthen relations with tenants.
• Manage & handle emergency situations, supervise and ensure proper execution of emergency procedures established by the Company.
• Patrol frequently the assigned properties as to ensure first class management and maintenance service are well maintained to and recommend improvement where necessary.
• Assist in preparing the management budget for the assigned properties.
• Select, motivate, retain and develop staff members to meet current and future organizational needs.
• Perform any other duties as assigned by the Manager.
• Overall in-charge day-to-day operation of the portfolios.

Skills, Qualifications and Experience Requirements

• Degree holder, with academic qualification in Property Management is preference.
• At least 5 years’ experience in property management with track record of minimum 3 years’ at supervisory level, preferably in leased properties.
• Good understanding of Building Management Ordinance / Deed of Mutual Convenant or any other related document for management of multi-owned properties.
• Good leadership, interpersonal and communication skills.
• Self-motivated, strong sense of responsibility and able to work independently.
• Fluent in spoken and written English and Chinese, competent in spoken Mandarin and advantage.
• Work on shift duty is required.

Hysan Development

is a public-listed property investment, management and development company in Hong Kong with a major portfolio in high-quality office, retail and residential properties. We are also one of the leading commercial landlords in the prime office/retail

Causeway Bay district. We now invite high calibre candidate to join us.

Hysan Development

is a public-listed property investment, management and development company in Hong Kong with a major portfolio in high-quality office, retail and residential properties. We are also one of the leading commercial landlords in the prime office/retail

Causeway Bay district. We now invite high calibre candidate to join us.