Registry & Systems Operations Specialist

HKU School of Professional & Continuing Education; Hong Kong; On-site; HKD 391,000 - 614,000; Full time

Job summary

HKU SPACE invites applications for an Executive Officer in the Registry Affairs Unit to support the administration, maintenance and ongoing enhancement of student and course administration systems and related digital initiatives.

The role covers admissions, enrolment, payments, attendance, and seminar/workshop administration, with coordination of system changes, testing, manuals and training, plus data quality work and collaboration with IT Services and other units.

Qualifications

• Bachelor’s degree with 4–5 years in administration, data analysis, or system support.
• Experience with ERP, PeopleSoft Campus Solutions or student record systems; strong IT and analytical skills.
• Proficient in English and Chinese (Putonghua); ability to work independently with diverse stakeholders; AI tools knowledge a plus.

Responsibilities

• Support the administration and enhancement of student and course administration systems and related digital initiatives.
• Assist admission, enrolment, payment, attendance, and seminar/workshop administration systems.
• Coordinate system setup requests and liaise with stakeholders on programme structures.
• Support business process reviews and system enhancements with IT and other units.
• Prepare user manuals, policies and guidelines.
• Coordinate user acceptance testing, training and internal communications.
• Assist data cleansing and data integrity work.
• Provide system and operational support to Colleges and Units.
• Support Greater Bay Area development and other strategic initiatives.
• Perform other duties as assigned.

Skills

Data analysis

IT proficiency

Analytical ability

Problem-solving

Attention to detail

Independent worker

Stakeholder collaboration

Bilingual English/Chinese

Education

Bachelor's degree

Tools

ERP systems

PeopleSoft Campus Solutions

Student record systems

Job description

HKU SPACE invites applications for an Executive Officer in the Registry Affairs Unit to support the administration, maintenance and ongoing enhancement of student and course administration systems and related digital initiatives.

The role covers admissions, enrolment, payments, attendance, and seminar/workshop administration, with coordination of system changes, testing, manuals and training, plus data quality work and collaboration with IT Services and other units.