Regional Luxury Retail Director - Multi-Store Leadership

Magic Search Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Magic Search Limited is seeking a Senior Retail Manager for premium RTW brand coverage in Hong Kong and Macau. You will monitor boutique performance, drive CRM initiatives, and lead store teams to deliver exceptional service and strong sales results.

In this role you will craft regional strategies, analyze market trends, and partner with Marketing and HR to optimize client engagement, events, and loyalty programs, while travelling to Macau as needed.

Qualifications

• 8+ years of retail management experience preferred in luxury/premium fashion.
• Proven leadership across multi-store ops and regions.
• Strong data interpretation and ability to translate insights into actions.
• Excellent interpersonal and communication skills to inspire teams.

Responsibilities

• Monitor daily retail performance across all boutiques (sales, UPT, ATV, Conversion, ASP).
• Provide weekly performance reports to Asia CEO and department heads.
• Lead monthly retail meetings with store managers and set targets.
• Develop and implement sales strategies to hit KPIs.
• Oversee CRM performance, VIC programs, and client engagement trends.

Skills

Leadership

Analytical skills

Communication

CRM management

English and Cantonese

Travel readiness

Team coaching

Tools

VIC CRM

Job description

Magic Search Limited is seeking a Senior Retail Manager for premium RTW brand coverage in Hong Kong and Macau. You will monitor boutique performance, drive CRM initiatives, and lead store teams to deliver exceptional service and strong sales results.

In this role you will craft regional strategies, analyze market trends, and partner with Marketing and HR to optimize client engagement, events, and loyalty programs, while travelling to Macau as needed.