Reception Lead — 5-Day Front Desk Supervisor

Ramada Hong Kong Grand View<br>華美達盛景酒店; Hong Kong; On-site; HKD 320,000 - 480,000; Full time

Job summary

Ramada Hong Kong Grand View invites applications for the Reception Manager / Assistant Reception Manager / Front Desk Supervisor positions. The role focuses on leading front desk operations, ensuring smooth check-in/check-out, and delivering excellent guest service in a 5-day work week environment.

Ideal candidates will hold a Diploma in Hotel Management or Front Office with at least 2 years in hospitality, strong English and Mandarin Chinese, and outstanding interpersonal skills to ensure guest

Qualifications

• Degree/Diploma holder in Hotel Management, Front Office or other related disciplines
• Minimum 2 year working experience in hospitality industry
• Good command in English & Chinese (Mandarin)
• Good interpersonal and communication skills
• Guest-oriented, friendly and courteous

Responsibilities

• Handle guest check-in and check-out in a professional manner
• Supervise and ensure a smooth and efficient operation at the Front Desk
• To provide guest service and enhance the satisfaction from our guests

Job description

Ramada Hong Kong Grand View invites applications for the Reception Manager / Assistant Reception Manager / Front Desk Supervisor positions. The role focuses on leading front desk operations, ensuring smooth check-in/check-out, and delivering excellent guest service in a 5-day work week environment.

Ideal candidates will hold a Diploma in Hotel Management or Front Office with at least 2 years in hospitality, strong English and Mandarin Chinese, and outstanding interpersonal skills to ensure guest