Project Technical Support Engineer

Leadingnation; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Benefits offered by this job

Birthday leave

Anniversary leave

Group medical insurance

5-day work week

Performance incentive

Close to MTR

Job summary

Leadingnation is seeking an IT Helpdesk professional with 1-2 years’ experience to deliver daily Data Centre operations and on-site support for government projects. You will handle incident management within ITSM processes and assist in ongoing ICT initiatives. This role offers a stable environment with a 5-day work week, birthday/anniversary leaves, group medical insurance, and a competitive package including allowances and incentives. Fresh graduates are welcome to apply.

Qualifications

• 1-2 years of IT Helpdesk experience.
• BAU ITSM: Incident, Problem & Change.
• On-site support for Government projects.
• 3 years ICT and mobile solutions projects experience.
• Fresh graduates welcome; stable environment.

Responsibilities

• Provide daily Data Centre operational support.
• Support server virtualization, VDI, VPN, storage and backup.
• On-site operation support for Government projects.
• BAU support for ITSM processes (Incident, Problem & Change).

Skills

IT Helpdesk

Data Centre

ITSM

On-site support

Fresh graduates welcome

Government projects

Tools

Server Virtualization

VDI platform

VPN

Storage & Backup

Job description

• 1-2 years of experience in IT Helpdesk support
• Provide daily Data Centre operational support
• Server Virtualization, VDI platform, VPN, storage and backup support
• On-site operation support for Government projects
• 3 years' experience in ICT and mobile solutions project
• Competitive package (allowances, incentives & other benefits)
• Birthday leave, anniversary leave, group medical insurance
• 5-day work week, friendly working environment
• Performance Bonus/Birthday Off/Mins walk from MTR
• Fresh graduates are welcome / Stable environment
• BAU support for ITSM processes (Incident, problem & change)