Senior Service Desk Engineer

Leadingnation; Hong Kong; On-site; HKD 268,000 - 469,000; Full time

Benefits offered by this job

Performance Bonus

Birthday Off

Stable working environment

Near MTR

Job summary

Leadingnation in Hong Kong is seeking an IT infrastructure professional to join a structured IT team. The role covers Linux system administration, server virtualization, VDI, VPN, storage and backup, plus daily data centre operations. Fresh graduates are welcome and 1–2 years of IT Helpdesk experience is common.

The position supports IT infrastructure projects across private and public sectors, with a 5-day week and both year-end and performance bonuses, in a stable environment near MTR.

Qualifications

• Experience in system administration and networking.
• Good command of written and spoken English, Cantonese.
• Experience with Linux system administration.
• Knowledge of server virtualization, VDI, VPN, storage and backup.
• 1-2 years IT Helpdesk support experience (or related).
• Willingness to work in IT infrastructure projects in private/public sectors.
• Bachelor’s Degree in Computer Science or Information Systems.

Responsibilities

• Provide operation and maintenance supports for IT infra.
• Monitor proper functioning; handle incidents and service requests.
• Implement and manage various IT systems across data centres.
• Support IT infrastructure projects in private and public sectors.

Skills

System administration

Networking

IT support

Incident handling

English

Cantonese

Education

Higher Diploma

Diploma or above in Computer/Electronic engineering

Bachelor’s Degree in Computer Science/IS

Tools

VDI

VPN

Storage management

Backup solutions

Linux system administration

Job description

• Experience in system administration and networking
• Good command of written and spoken English, Cantonese
• Performance Bonus / Birthday Off / Stable working environment
• Server Virtualization, VDI platform, VPN, storage and backup support
• 1-2 years of experience in IT Helpdesk support
• Develop strong hands‑on experience across Linux system administration
• Gain comprehensive exposure to enterprise IT infrastructure
• Work within a structured and collaborative IT team that values technical mentors
• Higher Diploma with at least 3 years exp.
• Provide operation and maintenance supports
• Performance Bonus/Birthday Off/Mins walk from MTR
• Fresh graduates are welcome / Stable environment
• Provide daily Data Centre operational support
• IT infrastructure projects in private & public sector
• 5 day work, year end bonus, performance bonus
• Diploma or above in Computer/Electronic engineering disciplines
• 2 year or above experience in PC/LAN hardware support
• 24-hour shift work, monitor the proper functioning, perform service requests
• perform service requests, incident handling & resolution, system administrative
• To implement and manage various IT systems
• Bachelor’s Degree in Computer Science, Information Systems
• A minimum of 5 years’ relevant experience