Project Operation Officer

B.S.C. Building Materials Supply Company Limited; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

B.S.C. Building Materials Supply Company Limited is seeking a dependable Project Operation Officer to support documentation and coordinate internal activities to deliver aftersales service for awarded projects.

The role requires strong administrative skills, cross‑functional collaboration between sites, sales and in‑house technicians, and the ability to manage project documents, deliveries and payments in a fast‑paced environment. Fluency in English, Cantonese and Mandarin is preferred.

Qualifications

• Diploma in Business Administration or equivalent studies completed
• 3+ years experience in sales coordinating, customer service or technical support in trading industries
• Proficient in MS Office 365, hands-on ERP system experience preferred
• Fluent in English, Cantonese and Mandarin (written and spoken)

Responsibilities

• Provide administrative and operational support for the Company’s awarded projects.
• Coordinate between sites, sales team and in-house technicians to deliver product and technical services.
• Prepare documents for site appointments and relay feedback from on-site inspections to relevant parties.
• Maintain system records to manage product delivery, returns and payments.
• Handle ad-hoc operational tasks as assigned

Skills

Detail-oriented

Organised

Education

Diploma in Business Administration

Tools

MS Office 365

ERP systems

Job description

We are seeking a dependable Project Operation Officer to support necessary documentation and facilitate internal coordination to deliver aftersales service for our awarded projects. In this role, you will serve as a daily contact point to liaise for seamless product delivery and technical service according to project schedule. This position is well‑suited for adaptive individuals who thrive in a fast‑paced environment and enjoy collaborating with others.

Responsibilities:

Provide administrative and operational support for the Company’s awarded projects.

Facilitate coordination between sites, sales team and in-house technicians to deliver product and technical services.

Furnish necessary documents for in-house technicians to attend site appointments and revert feedback from on-site product inspection to related counterparts.

Maintain system records to proceed with product delivery, return and payment

Handle ad-hoc operational tasks as assigned

Requirements:

Diploma Holder in Business administration or relevant studies

3+ years of working experience in sales coordinating/ customer service/ technical support position in trading industries; Knowledge in building materials products is a bonus.

Flexible, detail-minded and highly organised team collaborator.

Proficient in MS O365 Applications, preferably with hands‑on experience in ERP Systems

Good command of written and spoken English, Cantonese and Mandarin.