Sales Operation Manager

HR Plus; Hong Kong; On-site; HKD 500,000 - 800,000; Full time

Benefits offered by this job

Job security

Promotion opportunities

Bonus up to 3 months

Positive workplace culture

Work-life balance

Job summary

HR Plus is partnering with a market-leading hardware distributor in the APAC region to hire a Sales Operation Manager. The role focuses on optimizing sales processes and boosting operational efficiency to support growth.

The successful candidate will manage end-to-end operations, collaborate with global suppliers, and drive accuracy in inventory, forecasting and reporting, while ensuring high-quality stakeholder communication in Cantonese, Mandarin and English.

Qualifications

• Bachelor's degree from a reputable university.
• Minimum of 3 years of working experience.
• Experience with IT product business is preferred.
• Proficient in Cantonese, Mandarin and English.
• Experience with ERP systems is advantageous.

Responsibilities

• Oversee sales admin and logistics operations.
• Manage inventory, forecasting and budgeting.
• Collaborate with cross-functional teams to support strategies.
• Develop procedures to improve operational efficiency and accuracy.
• Review business performance and prepare reports.
• Document SOPs and user requirements.
• Support ERP UAT testing.
• Contribute to business reviews and ad-hoc projects.

Skills

Communication skills

Negotiation

Team collaboration

Education

Bachelor's degree

Tools

Excel

ERP systems

Job description

Join our client, a highly stable and reputable company, as a Sales Operation Manager. Our client is a market leader in distributing hardware across the APAC region. They are committed to building long-term employment relationships with exceptional candidates. As a Sales Operation Manager, you will play a pivotal role in optimizing sales processes and driving operational efficiency to support the company's growth.

Here’s what you can gain from this opportunity:

• Job security and the opportunity for a long-term employment relationship.
• Excellent promotion opportunities with continuous training for career advancement.
• A competitive salary package with up to three months of bonus.
• A positive workplace culture that promotes collaboration and teamwork.
• A strong emphasis on work-life balance, ensuring employees have time for personal and family commitments.

Responsibilities:

• Manage daily operations, including sales admin, product admin, warehouse, logistics and customer service.
• Oversee inventory management, sales forecasting, and budget planning.
• Collaborate with cross-functional teams to support company strategies and achieve sales targets.
• Develop procedures to improve operational efficiency and accuracy.
• Review business performance and prepare analytical reports.
• Document standard operating procedures (SOPs) and user requirements.
• Support ERP UAT testing.
• Contribute to regular business reviews and participate in ad-hoc projects.

Requirements:

• Bachelor's degree from a reputable university is a must.
• Minimum of 3 years of working experience, preferably with knowledge in the IT product business.
• Experience in working with global IT product suppliers is an advantage.
• Excellent communication and negotiation skills to effectively collaborate with internal teams and external stakeholders.
• Excellent command of written and spoken Cantonese, Mandarin, and English.
• Proficiency in MS applications, particularly Excel (pivot table, VLOOKUP, etc.), and Chinese word processing.
• Experience in ERP systems and project management is advantageous.